Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

error:password empty

I always encounter the same error while i pill or push into the bit using the sourcetree. The dialogue box emerges every time asking for the password,even if i type it correct it doesn't move on. The task gets cancelled every time,I am so much frustrated with this.

4 answers

HI @Uday Praveen

Welcome to the community!

Are you using Windows, if so then try to remove the password file as mentioned in below discussion?

https://jira.atlassian.com/browse/SRCTREEWIN-7739

how should this command be used

Hello!

As far as I understand there's no need to run any command, you just delete this file:

C:\Users\<your username>\AppData\Local\Atlassian\SourceTree\passwd

I didn't get ...

should i use this and id yes

where should i use this

C:\Users\PedroMota\AppData\Local\Atlassian\SourceTree -> delete passwd file

should i use this and id yes

where should i use this

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Sourcetree

Tip from the team: configure your repos for hosting goodness!

Supported Platforms macOS Windows We recently introduced support for additional hosting services such as GitHub Enterprise, GitLab (Cloud, Community Edition, Enterprise Edition), and...

7,025 views 5 13
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you