Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

C:\Users\shl.browser.UNIVERSE>git clone
Cloning into 'scapegoat'...
Logon failed, use ctrl+c to cancel basic credential prompt.
Password for '':
remote: Invalid username or password. If you log in via a third party service you must ensure you have an account password set in your account profile.
fatal: Authentication failed for ''

1 answer

0 votes
Ana Retamal Atlassian Team Apr 23, 2018

Hi Dalton! Are you still experiencing this issue? Have you added your Bitbucket account to Sourcetree following the steps at Getting started with Sourcetree?

If you still need assistance, please let us know:

- if you're using Windows or Mac?

- does this happen with any other repositories?

- was it working before or this is the first time you tried?

Kind regards!


still getting above issue

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Sourcetree

Tip from the team: configure your repos for hosting goodness!

Supported Platforms macOS Windows We recently introduced support for additional hosting services such as GitHub Enterprise, GitLab (Cloud, Community Edition, Enterprise Edition), and...

7,147 views 5 13
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you