Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Your repository isn't properly configured (SourceTree)

My current SourceTree version is 2.4 (96) under MacOSX and since my last update of sourcetree (from 2.3 to 2.4), I get the error, see screenshot below, when opening any of my repositories.

Screen Shot 2017-02-21 at 16.25.07.png

  • If I click on "Show Accounts": I don't see any error in my repository configuration. Actually everything works fine (appart from this error window appearing)
  • If I click on "Repair" or "Ignore": it does not have any impact. the error window still appear the next time that I open the repository that I repaired.

I also get the Console log below :

01/03/17 11:06:37,482 git-credential-sourcetree[11201]:  SecOSStatusWith error:[-34018] Error Domain=NSOSStatusErrorDomain Code=-34018 "client has neither application-identifier nor keychain-access-groups entitlements" UserInfo={NSDescription=client has neither application-identifier nor keychain-access-groups entitlements}


Many thanks in advance for your help or hints to solve this issue,




4 answers

The popup message is clear. To resolve this issue, click on Show Accounts from the popup or go to Preference -> Accounts. Change the protocol to https from ssh or vice versa as per what is supported by your bitbucket account.

Fixed for me, thanks!

0 votes
Manju Atlassian Team Feb 22, 2018

Please upgrade to the latest version of Sourcetree on macOS which is 2.7.1. We have made many changes around this area in the newer versions and believe this is addressed. 

I'm running version 2.7.1 (156), and the problem is occurring today.    Is there a newer version that actually fixes this bug?

I am coming from 2.7.1 to get away from an issue with persistent re-prompts for passwords (and then not working).  2.6.3 solved that issue but I'm seeing this particular issue now.  When might there be a newer version to solve both issues?

Manju Atlassian Team Apr 11, 2018

A new version of Sourcetree is available which has a ton of fixes for authentication issue. Please try from and report if you see any errors. 

Sourcetree Mac Developer

I just upgraded to Sourcetree 3.0 and this issue is still there

Guys, check my answer 

Like itsme_Drew likes this

Atlassian!!  Are you going to address this question, or not!!!????

Check my answer

I have also remove the access keys in the "Keychain Access" max osx application.

Then restarted SourceTree, I still have the same error.

Same issue here. 'repair' seems to do nothing, still get error next time I open the repo. Seems to have been introduced with latest SourceTree release.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Sourcetree

Tip from the team: configure your repos for hosting goodness!

Supported Platforms macOS Windows We recently introduced support for additional hosting services such as GitHub Enterprise, GitLab (Cloud, Community Edition, Enterprise Edition), and...

7,020 views 5 13
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you