Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Why is Sourcetree useless after update?

I wanted to use ST for a new project after haven't it opened for a long time. Opening it gave me the message that some update failed. I could not connect to my Github account. The authenticate popup kept coming up every 3 second.

I deinstalled Sourcetree and installed the newest version from scratch. Still same problem, but user and password to Github were correct.

I created some new accounts with the same Github account in ST and deleted them right away. Now I can login through ST, well means If I refresh the password in the edit hosting account pop up I get now 'Autentication OK'

HOWEVER, nor the organisations (mine) remote repros are listed nor can I clone or create a new repo.

This look pretty poor for an Atlassian software even for free.

As it seem to work for others I would like to get help to fix the issue on my side.

1 answer

0 votes
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Jan 02, 2019

Hi Ralph,

In order to provide assistance we need additional information.

* What platform are you on?

* What version of Sourcetree are you using?

* Are you using SSH or Basic Auth (user/pass) for your connections?

Brian Ganninger
Senior Mac Developer, Sourcetree

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events