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Why is Sourcetree useless after update?

Ralph Deffke
Ralph Deffke Jan 01, 2019

I wanted to use ST for a new project after haven't it opened for a long time. Opening it gave me the message that some update failed. I could not connect to my Github account. The authenticate popup kept coming up every 3 second.

I deinstalled Sourcetree and installed the newest version from scratch. Still same problem, but user and password to Github were correct.

I created some new accounts with the same Github account in ST and deleted them right away. Now I can login through ST, well means If I refresh the password in the edit hosting account pop up I get now 'Autentication OK'

HOWEVER, nor the organisations (mine) remote repros are listed nor can I clone or create a new repo.

This look pretty poor for an Atlassian software even for free.

As it seem to work for others I would like to get help to fix the issue on my side.

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bgannin
bgannin
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Jan 02, 2019

Hi Ralph,

In order to provide assistance we need additional information.

* What platform are you on?

* What version of Sourcetree are you using?

* Are you using SSH or Basic Auth (user/pass) for your connections?

Brian Ganninger
Senior Mac Developer, Sourcetree

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