IT happened on two consecutive days.
When I started up Sourcetree, it just popped up the registration form again
I had to complete installation and clone all my repositories again
Also I had to delete c:\users\admin\gitconfig file as it had got corrupted and wouldn't recognise my repository
Why does this happen?
How to prevent it?
Hi Partha, welcome to the Community!
We'll need more information to troubleshoot this issue and investigate what is causing Sourcetree to crash:
Kind regards,
Ana
I'm using Windows 10
It happened suddenly and Sourcetree went back to install screen and I had to repeat the installation
IT happened continuously for 2 days last week
Of late it's not happening
I looked at the log for 3/13/2019 which is when the problem occurred
Here's the log
=========================================================
ERROR [2019-03-13 09:50:59,323] [5] [SourceTree.Diagnostics.FailureHandler] [Log] - 'git tag' failed with code -1: (c:\bitbucket\integrity-reports-localization)
ERROR [2019-03-13 09:50:59,417] [5] [SourceTree.Scheduler.SourceTreeDispatcher] [Log] - Unable to get Dispatcher Application.Current is null
ERROR [2019-03-13 09:50:59,417] [5] [SourceTree.Scheduler.SourceTreeDispatcher] [Log] - Unable to invoke async action [System.Action] dispatcher is null
ERROR [2019-03-13 09:50:59,448] [5] [SourceTree.Scheduler.SourceTreeDispatcher] [Log] - Unable to get Dispatcher Application.Current is null
ERROR [2019-03-13 09:50:59,448] [5] [SourceTree.Scheduler.SourceTreeDispatcher] [Log] - Unable to get Thread dispatcher is null
ERROR [2019-03-13 10:00:58,061] [25] [SourceTree.Diagnostics.FailureHandler] [Log] - 'git tag' failed with code -1: (c:\bitbucket\integrity-reports-localization)
ERROR [2019-03-13 10:00:58,070] [25] [SourceTree.Scheduler.SourceTreeDispatcher] [Log] - Unable to get Dispatcher Application.Current is null
ERROR [2019-03-13 10:00:58,070] [25] [SourceTree.Scheduler.SourceTreeDispatcher] [Log] - Unable to get Thread dispatcher is null
ERROR [2019-03-13 19:29:53,104] [27] [SourceTree.Scheduler.SourceTreeDispatcher] [Log] - Unable to get Dispatcher Application.Current is null
ERROR [2019-03-13 19:29:53,167] [27] [SourceTree.Scheduler.SourceTreeDispatcher] [Log] - Unable to get Thread dispatcher is null
ERROR [2019-03-13 19:29:53,238] [56] [SourceTree.Scheduler.SourceTreeDispatcher] [Log] - Unable to get Dispatcher Application.Current is null
ERROR [2019-03-13 19:29:53,239] [56] [SourceTree.Scheduler.SourceTreeDispatcher] [Log] - Unable to get Thread dispatcher is null
ERROR [2019-03-13 19:29:53,366] [24] [SourceTree.Scheduler.SourceTreeDispatcher] [Log] - Unable to get Dispatcher Application.Current is null
ERROR [2019-03-13 19:29:53,367] [24] [SourceTree.Scheduler.SourceTreeDispatcher] [Log] - Unable to get Thread dispatcher is null
ERROR [2019-03-13 21:52:17,345] [1] [SourceTree.Notifications.NotificationsManager] [Log] - Unable to set owner as parent is not visible or non-existent
ERROR [2019-03-13 21:52:23,535] [1] [SourceTree.ViewModel.RepositoryTabContainerViewModel] [Log] - Failed to load open tabs
System.InvalidOperationException: There is an error in XML document (0, 0). ---> System.Xml.XmlException: Root element is missing.
at System.Xml.XmlTextReaderImpl.Throw(Exception e)
at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
at System.Xml.XmlReader.MoveToContent()
at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderList1.Read1_ArrayOfString()
--- End of inner exception stack trace ---
at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events)
at System.Xml.Serialization.XmlSerializer.Deserialize(Stream stream)
at SourceTree.ViewModel.RepositoryTabContainerViewModel.LoadOpenTabs()
ERROR [2019-03-13 21:53:00,119] [1] [SourceTree.Exceptions.RemoteHostException] [Log] - Failed to list repositories for user [pm999]
ERROR [2019-03-13 21:53:00,121] [1] [SourceTree.Exceptions.RemoteHostException] [Log] - Failed to list teams for user [pm999]
ERROR [2019-03-13 21:53:00,122] [1] [SourceTree.Exceptions.RemoteHostException] [Log] - Unable to read memberships for the user from the remote host
ERROR [2019-03-13 21:53:16,641] [1] [SourceTree.Exceptions.RemoteHostException] [Log] - Failed to list teams for user [pm999]
ERROR [2019-03-13 21:53:16,642] [1] [SourceTree.Exceptions.RemoteHostException] [Log] - Unable to read memberships for the user from the remote host
ERROR [2019-03-13 21:53:16,666] [1] [SourceTree.Exceptions.RemoteHostException] [Log] - Failed to list repositories for user [pm999]
ERROR [2019-03-13 21:54:00,529] [1] [SourceTree.Exceptions.RemoteHostException] [Log] - Failed to list teams for user [pm999]
ERROR [2019-03-13 21:54:00,530] [1] [SourceTree.Exceptions.RemoteHostException] [Log] - Unable to read memberships for the user from the remote host
ERROR [2019-03-13 21:54:00,839] [1] [SourceTree.Exceptions.RemoteHostException] [Log] - Failed to list repositories for user [pm999]
ERROR [2019-03-13 21:54:18,852] [1] [SourceTree.Exceptions.RemoteHostException] [Log] - Failed to list teams for user [pm999]
ERROR [2019-03-13 21:54:18,853] [1] [SourceTree.Exceptions.RemoteHostException] [Log] - Unable to read memberships for the user from the remote host
ERROR [2019-03-13 21:54:19,946] [1] [SourceTree.Exceptions.RemoteHostException] [Log] - Failed to list repositories for user [pm999]
ERROR [2019-03-13 21:54:55,042] [1] [SourceTree.Exceptions.RemoteHostException] [Log] - Failed to list repositories for user [pm999]
ERROR [2019-03-13 21:54:55,411] [1] [SourceTree.Exceptions.RemoteHostException] [Log] - Failed to list teams for user [pm999]
ERROR [2019-03-13 21:54:55,412] [1] [SourceTree.Exceptions.RemoteHostException] [Log] - Unable to read memberships for the user from the remote host
ERROR [2019-03-13 22:04:30,015] [1] [SourceTree.Exceptions.RemoteHostException] [Log] - Failed to list teams for user [pm999]
ERROR [2019-03-13 22:04:30,015] [1] [SourceTree.Exceptions.RemoteHostException] [Log] - Failed to list repositories for user [pm999]
ERROR [2019-03-13 22:04:30,016] [1] [SourceTree.Exceptions.RemoteHostException] [Log] - Unable to read memberships for the user from the remote host
ERROR [2019-03-13 22:04:53,483] [1] [SourceTree.Exceptions.RemoteHostException] [Log] - Failed to list repositories for user [pm999]
ERROR [2019-03-13 22:04:53,524] [1] [SourceTree.Exceptions.RemoteHostException] [Log] - Failed to list teams for user [pm999]
ERROR [2019-03-13 22:04:53,525] [1] [SourceTree.Exceptions.RemoteHostException] [Log] - Unable to read memberships for the user from the remote host
ERROR [2019-03-13 22:04:56,121] [1] [SourceTree.Exceptions.RemoteHostException] [Log] - Failed to list repositories for user [pm999]
ERROR [2019-03-13 22:04:56,282] [1] [SourceTree.Exceptions.RemoteHostException] [Log] - Failed to list teams for user [pm999]
ERROR [2019-03-13 22:04:56,283] [1] [SourceTree.Exceptions.RemoteHostException] [Log] - Unable to read memberships for the user from the remote host
ERROR [2019-03-13 22:04:56,983] [1] [SourceTree.Exceptions.RemoteHostException] [Log] - Failed to list repositories for user [pm999]
ERROR [2019-03-13 22:04:57,001] [1] [SourceTree.Exceptions.RemoteHostException] [Log] - Failed to list teams for user [pm999]
ERROR [2019-03-13 22:04:57,002] [1] [SourceTree.Exceptions.RemoteHostException] [Log] - Unable to read memberships for the user from the remote host
ERROR [2019-03-13 22:06:37,171] [1] [SourceTree.Exceptions.RemoteHostException] [Log] - Failed to list repositories for user [pm999]
ERROR [2019-03-13 22:06:37,197] [1] [SourceTree.Exceptions.RemoteHostException] [Log] - Failed to list teams for user [pm999]
ERROR [2019-03-13 22:06:37,198] [1] [SourceTree.Exceptions.RemoteHostException] [Log] - Unable to read memberships for the user from the remote host
=======================================================
See if you can make out anything from this log
I can't send you a screenshotr since the error is no longer occurring but basically it just went back to the install screen and I had to reinstall and clone all my repositories again
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Hey, I'm also getting this error followed by a crash:
"Unable to set owner as parent is not visible or non-existent"
It only occurs when opening the "Edit Hosting Account" window by either clicking on "Add Account" in authentication in settings or directly from the home page under the Remote tab
tried reinstalling and throwing all cache/squirrel temp and register entries away, but this issue persists...
2020-09-29T13:00:02: LogHost: Initializing to normal modeERROR [2020-09-29 13:00:40,535] [1] [SourceTree.Notifications.NotificationsManager] [Log] - Unable to set owner as parent is not visible or non-existent
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