OS: Windows 10 Home Edition
Sourcetree version: 2.5.5
When I try to install Sourcetree, the window that appears is blank. I have tried uninstalling Sourcetree via the remove programs feature from the control panel, deleting the related Sourcetree folders/files located in the C:\Users\XXX\AppData\Local\Atlassian but whatever I do, the window is always blank.
How can I install Sourcetree given the situation?
Have attached a screenshot of what appears when I try to install Sourcetree.
Thanks for the guidance. I followed the instructions for changing the registry and Sourcetree is displaying correctly now. The steps i took are as follows:
1- Go into windows registry (search for regedit)
2- In the registry editor, find: HKEY_CURRENT_USER\Software\Microsoft\Avalon.Graphics
3- Right click the Avalon.Graphics folder, select New then select DWORD
4- The name of the new entry needs to be: DisableHWAcceleration
5- After creating the new entry, right click and select Modify
6- In the Modify screen, change Value Data to 1
7- Open up Sourcetree again and it should display correctly
What this new registry entry does is disables hardware acceleration for WPF apps. To be honest, i'm not sure what a WPF app is but Sourcetree is one of them.
For other people who may encounter a similar issue, here is a screenshot for how to edit the registry:
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