Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Sourcetree: transparent windows in Windows 10 Pro


Hello at all,

Sourcetree somehow stopped working on my Windows 10 Pro laptop. Everytime I start the application (or the installer), I see a transparent window (see attached screenshot below). The sourcetree.log has only some of the following entries, no stacktraces or further details. 

ERROR [2018-06-05 17:18:09,721] [1] [SourceTree.App] [.ctor] - finish EnsureSquirrelExecutionStubIsCopied  


I tried several sourcetree versions (2.5.5,, and none of them are working anymore (for some reason, my sourcetree installation worked well until I started my laptop today). I use Windows 10 Pro (10.0.16299.371). Laptop restart and several installations / deinstallations did not work. 


I found two other posts which also describe this problem, but I found no fix for the problem:


Link 2


I highly appreciate any ideas how to fix this issue.

Thanks and best regards




3 answers

1 accepted

6 votes
Answer accepted

Disabling hardware acceleration for all WPF apps did the trick. Seems like there are some issues with the video drivers.

Set the following registry key to a DWORD of 1:


This is definitely the right solution. Thanks. Your answer saves my time. 

If there is no key in that location, create one. 

This is right solution. 

For this problem, I once gave up using SourceTree even though I love it.

I guess hundred thousands of (windows) users are suffering from this problem.

You saved my life. Thanks a lot.

Thanks a lot, it worked perfectly!

0 votes
Mike Corsaro
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Jun 08, 2018

Hello! There's a few things you can try:

  • Make sure your video drivers are up-to-date
  • Try running Sourcetree in compatibility mode
  • Try running Sourcetree with overridden high DPI settings

Do you have any other apps that have this behavior? Are you using a high-contrast theme or anything like that?

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events