It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Unable to login to Atlassian as part of Sourcetree install

Warren Community Leader Aug 09, 2017

I already have access (in fact as an Admin) to Cloud Jira, Confluence and Bitbucket and have been using them for months and have had no problem logging in.

I now wanted to install Sourcetree, so downloaded the latest install (version 2.1.2.5) and ran it. As part of the install, it requires you to log in to your Atlassian account, which I thought would be easy, except I get the message below

Picture0001.jpg

Unfortunately the few minutes mentioned in the error message has stretched into hours since yesterday.

I've cleared the cache in my browser, I've tried staying logged in on MyAtlassian, I've tried rebooting the PC, but still get the same message.

Has anybody had / having a similar issue? Any ideas on how to resolve?

Thanks

 

1 answer

0 votes
Ana Retamal Atlassian Team Aug 10, 2017

Hi Warren, there are other users experiencing this issue and we're following it in this Community thread.

Please keep an eye on it as we'll be commenting on that one.

Best regards,

Ana

Dear @Warren I'm Daniel from META-INF (Atlassian Platinum Partner in Hungary) We have a very interesting, urgent Atlassian event opportunity for you. We are looking for a Atlassian Community Champion for a keynote speech. Can you please contact me at daniel@meta-inf.hu or the main organizer, gergely.gurmai@meta-inf.hu? Thanks in advance!

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Sourcetree

Sourcetree for Windows - CVE-2019-11582 - Remote Code Execution vulnerability

A vulnerability has been published today in regards to Sourcetree for Windows.  The goal of this article is to give you a summary of information we have gathered from Atlassian Community as a st...

4,917 views 0 12
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you