Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,298,216
Community Members
 
Community Events
165
Community Groups

Unable to connect from Sourcetree to my remote repository in Bitbucket

Edited

I am unable to connect from Sourcetree to my remote repository in Bitbucket and I want you to help me please.

In my bitbucket account I have created a repository. I then open my Sourcetree (version 3.4.6) and try to add a connection to that repository. I go via this route: New tab -> remote -> add an account -> Edit hosting account -> hosting service=bitbucket, preferred protocol=HTTPS, authentication=basic, username=[redacted], and press "refresh password". I then get the error message "Authentication failed Unexpected character encountered while parsing value: Y. Path ", line 0, position 0.".

Please tell me how to cure this problem. My machine uses Windows 10, I am using Bitbucket.org, my Sourcetree version is 3.4.6, I dont know how to attach a screenshot. I note that previous reports of this error have been marked as "fixed" even though they haven't so I must request that you actually answer this one please.

0 answers

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Sourcetree

Bug Fix: Sourcetree for Windows authentication error when updating to app password

Hello Sourcetree users!!! With the recent removal of Bitbucket Cloud account passwords for app passwords (please see our Bitbucket Cloud community post for details on why we made this change for se...

61,890 views 127 27
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you