Unable to login to bitbucket

[Nancy Milligan]

Using basic authentication the error is:
unexpected character encountered while parsing value: T. Path ",line0, position 0.

[Ana Retamal Ortiz · Accepted solution]

Hi Nancy! Can you elaborate your description a bit more so we can help you with this? Please let us know:

• Are you getting this error when connecting directly to Bitbucket, or when trying to connect to Bitbucket from SourceTree?
• Are you using Bitbucket Server or Cloud? If Server, which version?
• What version of SourceTree and OS are you using?
• What are the steps you're performing when you get this error? Can you send a screenshot?

Best regards!

Ana

[Nancy Milligan]

I've figured it out. Bitbucket.org won't take a user name any longer. Now it wants an email address. Ok, did that. However, when I try to login through sourcetree it seems to want to use my username. I kept trying to put my email address in there like bitbucket.org insists on.  So the issue is solved for me, but this is weirdly inconsistent and confusing.

• Are you getting this error when connecting directly to Bitbucket, or when trying to connect to Bitbucket from SourceTree? 
  
  • When trying to connect to my remote repository on Bitbucket.
• Are you using Bitbucket Server or Cloud? If Server, which version?
  • I'm using bitbucket.org.
• What version of SourceTree and OS are you using?
  • 2.1.2.5 Windows 7
• What are the steps you're performing when you get this error? Can you send a screenshot?