Unable to login to bitbucket

[nmilliganmct]

Using basic authentication the error is:
unexpected character encountered while parsing value: T. Path ",line0, position 0.

[Ana Retamal · Accepted solution]

Hi Nancy! Can you elaborate your description a bit more so we can help you with this? Please let us know:

• Are you getting this error when connecting directly to Bitbucket, or when trying to connect to Bitbucket from SourceTree?
• Are you using Bitbucket Server or Cloud? If Server, which version?
• What version of SourceTree and OS are you using?
• What are the steps you're performing when you get this error? Can you send a screenshot?

Best regards!

Ana

[nmilliganmct]

I've figured it out. Bitbucket.org won't take a user name any longer. Now it wants an email address. Ok, did that. However, when I try to login through sourcetree it seems to want to use my username. I kept trying to put my email address in there like bitbucket.org insists on.  So the issue is solved for me, but this is weirdly inconsistent and confusing.

• Are you getting this error when connecting directly to Bitbucket, or when trying to connect to Bitbucket from SourceTree? 
  
  • When trying to connect to my remote repository on Bitbucket.
• Are you using Bitbucket Server or Cloud? If Server, which version?
  • I'm using bitbucket.org.
• What version of SourceTree and OS are you using?
  • 2.1.2.5 Windows 7
• What are the steps you're performing when you get this error? Can you send a screenshot?

[Pavel]

Hi,

I have the same issue. Have tried username and email already, but no success, get the same error regardless of the login name variant.

I use Sourcetree 3.3.7 on Windows 10. Have an SSH key and use Basic authentication method. And I use Bitbucked Cloud.

[Simon Harrison]

@Pavel  Did you get a solution to this as one of my 2 computers has started having the same error?

[neualex]

@Ana Retamal Can you provide an official solution to this error message Unexpected character encountered while parsing value: T.Path '', line 0, position 0.?

• Are you getting this error when connecting directly to Bitbucket, or when trying to connect to Bitbucket from SourceTree?
  • Connect to BB from SourceTree (latest version 3.3.4)
• Are you using Bitbucket Server or Cloud? If Server, which version?
  • BB Cloud
• What version of SourceTree and OS are you using?
  • SourceTree version 3.3.4 on Windows 10 OS 64-bit
• What are the steps you're performing when you get this error? Can you send a screenshot?
  • See SSH settings below, I notice if I logout from BB Cloud and refresh the OAuth token in SourceTree which prompts me to re-authenticate in BB Cloud along with 2FA code and I try again to authenticate using Basic, then using username or email works as shown below.