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Unable to connect Bitbucket account in SourceTree

I want to add a Bitbucket Cloud account in SourceTree. And always show error: 

Failed to check login for user [Username]
Unable to connect to the host service
An error occurred while sending the request.
The request was aborted: Could not create SSL/TLS secure channel.


I found the same question and want to enable TLS 1.1 and TLS 1.2, but my SourceTree version can't find the checkbox.


 How can I solve this problem?


System: Windows 7
SourceTree Version: 3.3.8
Git Version:


3 answers

4 votes
PrezesE I'm New Here Apr 23, 2020

I have found one possible solution.
You have to enable TLS 1.2 in windows registry.
Here is a video with step by step solution
it worked for me

uniday I'm New Here May 13, 2020

helped me a lot! thanks

samdizon I'm New Here May 13, 2020

Your suggestion worked! Thank you

Great! Worked for me!

Thank you! Worked for me!

0 votes

I have the same problem.

0 votes
PrezesE I'm New Here Apr 23, 2020

Same problem here, couldnt find any solution

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