Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Terminal not opening

I just installed Source Tree on Windows 8.1, opening the terminal doesn't works. Neither the button in the ribbon, or actions or pressing shift+alt+T, opens the terminal.


What can I do to fix this ?

30 answers

I have the same issue.
as a workaround I changed the used 'git verison' 
options --> git --> git version
from 'emmbeded' to 'System'
now I got a terminal again

This worked for me.  Thank you!

Like Litovchenko Vladislav likes this

Worked for me. I'm current using Sourcetree version 3.3.6

Thanks Mark

Like Litovchenko Vladislav likes this

Worked for me after updating installed git to the latest version( Source tree version 3.3.6

Like # people like this

Will try that -- BUT I really don't feel comfortable with it because of the potential of (sometimes subtle) incompatibility problems between an otherwise installed GIT and Sourcetree (which is one reason why Sourcetree brings its own, so it will 'fit').

Please Atlassian, make the Terminal button work again.

Like # people like this

selecting 'System' works only with git version 2.25.0 (maybe above later on).

This worked, should be fixed soon. 

This workaround is not working for me. 

thanks, it works. 

Weirdly enough, I had to do the opposite 🤷‍♂️

Like # people like this

What's a stupid bug.

I also had to do the opposite downloading another Git version (embedded) that I don't need on my computer.

Support doesn't care for more than 5 years as usual.



Like Leszek Pietrzak likes this

Same problem - 3.3.6 help please?

Tried 3.3.7 -- same problem.  In fact, the latest version that could open the terminal for me was 3.2.6 (to which I just have downgraded (again)).

Downgrading to 3.2.6 was the solution for me too. Really frustrating as 3.3.6 was working and randomly died on me. 

Windows 10

Like # people like this

Same issue on 3.3.6-3.3.8 (Win 10 64bit). Downgrading to 3.2.6 was also the solution for me.

Like Matthew Jones likes this

Thanks @jhensonWV, downgrading to 3.2.6 worked for me too.

I like Sourcetree, but nearly every time I update it, something goes wrong.

Previously, I've had issues such as OK and Cancel buttons doing the opposite thing to each other, another time it had a memory leak, which made Sourcetree unusable, and now this problem with terminal not working.

I'd like to be able to recommend Sourcetree to other developers, but every update is a gamble.

Like # people like this

Same issue here, thanks for providing the last stable version that didn't have this bug. Here is the download to 3.26 from Atlassian (for Windows):

Same problem in the year of 2020!!

Version 3.3.6

Please fire millennials!

Same issue with Version 3.3.6.

Switching between embedded and system git versions didn't help.

Same problem here with 3.3.6...

Same problem with 3.3.6

Tried 3.3.7 -- same problem.  In fact, the latest version that could open the terminal for me was 3.2.6 (to which I just have downgraded (again)).

I also had the same problem with SourceTree and Git 2.14.1 - Git bash not started correctly for existing repositories.

I've added Git folder to the environment's PATH, but this didn't solved the problem, next I uninstalled and installed again SourceTree (didn't help)

So i created an empty repository and... terminal worked correctly with it.
Then I copied existing repository into the newly created repository (overwrote all files) and... terminal started correctly (why it didn't work before? I don't know). It looks like and internal SourceTree's error.

And now is the best: I removed all repositories from SourceTree and instead Add command I dragged and dropped them again into SourceTree and... terminal window started working correctly.

This worked for me, as well.

I removed my bookmarked repo and tried adding it back using the Add button and dialog. The terminal command did not launch anything.

Then I removed the bookmarked repo again and tried adding it back by dragging the folder into my repo folder. Then the terminal command started working.


Like RJ Howell likes this

I had this problem, too.  

Drop and Add worked for me, too.  Thanks, Brian.

I'm having the same issue.  What is the "my repo" folder you are able to drag the folder containing the repo onto?

The folder is the organizational folder within SourceTree.

Same problem - version 3.3.6

Just tried the newest version 3.3.8 -- still NO LUCK.  Please, Atlassian, repair the Terminal-Button...

Same here, 3.3.6, win10 64, tried everything suggested in this thread and it didn't work so I'm downgrading the version

Note that SourceTree does not start the terminal when not in a repository (e.g. fresh install, no repo yet).

To enable the terminal, either:

  • open an existing repository ;
  • or create a new dummy repository : "Clone / New" / "Create New Repository" then click on the terminal button. You can safely delete the dummy repository after that.

Interestingly, I just installed 3.3.8 on a new computer and the terminal opened fine with the embedded Git. However, the problematic one on my other computer still couldn't open the terminal after an update. I have too many projects in bookmark and settings are too complicated to afford a clean reinstallation. Maybe someone can teach me how to do so as I may still need that one day.

Finally, I found this post

The solution works for me. I am on 3.3.8.

Cite here

- Updated SourceTree to 3.3.8
- Updated Embedded Git
Disabled "Use Git Bash as default terminal" in "Tools->Options->Git"
- Starting Terminal now launches command prompt
- Restart SourceTree
- Enabled "Use Git Bash as default terminal" in "Tools->Options->Git"
- Starting Terminal git bash now works

Like # people like this

I was having the same problems w/ the terminal window.

I was able to get it working again. by only updating the embedded Git version.  (Under Options > Git > Git Version pane > Update Embedded.

I was using Sourcetree 3.3.8 as well.  It may be that the extra steps you mentioned, aren't required.

Like Peter Brinkhuis likes this

Updating the embedded version and restarting SourceTree worked for me as well.

Same problem with, Windows 7 64-bit.

1 vote
Deleted user Mar 01, 2016

We have the same Problem with the new Sourcetree version


I, and others in my team are seeing the same problem as Chris.

For the record - the terminal button opens git-bash by default, and you can manually open it by running the corresponding executable. If you are using system git on windows the default location should be C:\Program Files\Git\git-bash.exe. 

We're having the same problem here as well, it seems to be a little random, and some people have found that it suddenly started working again, but we don't know what caused it to start working either (theory that changing from "Use System Git" to "Use embedded Git" fixed it doesn't seem to work and was the only real lead we had).

We're on Windows 7 64-bit, SourceTree, and Git-2.7.0-64-bit.Also have Tortoise Git installed (

We are three developpers to have the same behavior here! Is someone have a solution?

Downloading and updating to Sourcetree + updating embedded Git to 2.30.2 solved the problem for me

Actually, it was "Options -> git -> System" selected in my case which was not opening the terminal. I changed it to embedded, sourcetree then downloaded the git and installed it.  Afterward, it started working fine. 

Same problem with 3.4.4.

I have this problem for a year plus

Same problem with v3.4.3.

I have a workaround for this issue. The same workaround also seems to resolve all other issues I had with Sourcetree:


  1. Uninstall Sourcetree
  2. Install Fork

Unfortunately, Fork doesn't seem to support Azure DevOps yet?

I can confirm that this solution works. Funny, sad but true...

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events