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Sourcetree keeps erroring out when trying to connect to butbucket

I can go a week, or I can go a single pull. I keep getting a message telling me "remote: Too many invalid password attempts. Try logging in through the website with your password."

 

I am logged into bitbucket, confluence, and JIRA in my browser with no problem. The only way to fix this issue is to each time go into preferences/accounts and reconnect my account. I use an SSO and it is in conjunction with my email account which is run through google. 

 

Not many of us are on mac's and only one other person I work with uses sorcetree and we are both front end people. She does not have this issue. I do. What can be causing this and how do I go about fixing it?

1 answer

0 votes
bgannin Atlassian Team Apr 16, 2018

Hi Heather,

There are a number of tricksy issues around this but we think they should resolved in our 2.7.2 update that will be available to all users by the end of this week. Thanks for your patience.

Brian Ganninger
Senior Mac Developer, Sourcetree

Unfortunately I am still having this issue. It's not consistent. I can go several days with out this happening or it will give me the error message 3 times in a row, each time I reconnect my account and try again until it works. Any other suggestions?

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