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Sourcetree hogs the CPU, the green progressbar in the upper left corner keeps filling

Антон Савельев October 22, 2018

Good day.

A couple days ago I noticed that while Sourcetree is open, it seems to hog a lot of CPU resources, to the point where my mouse cursor lags as I move it around with Sourcetree focused. The green progressbar in the upper left corner also keeps filling nonstop. 

This doesn't seem to be the same case as in this https://community.atlassian.com/t5/Sourcetree-questions/SourceTree-high-CPU-load/qaq-p/741803 topic, as I don't see any interface refreshing, and the sourcetree process viewer doesn't show any abnormalities.

If it's any help, I've encountered this bug after simultaneously updating to sourcetree 3.0.6 and moving my project from an hdd to an ssd. I'm running win7 x64.

1 answer

0 votes
minnsey
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 22, 2018

Hi

Thanks for reporting this. Could you try soemthing to help narrow it down?

Shutdown Sourcetree
Backup your %localappdata%/Atlassian/Sourcetree/bookmarks.xml and opentabs.xml
Re-open Sourcetree and add a single repository from the SSD

Do you get the same performance issues?

If you do the same above but open the same repo from a hdd, if you still can, what happens then?

Антон Савельев December 12, 2018

Thanks for your reply!

Re-opening a repository from a SSD like that leads to the same situation.

When opening the same repository from the HDD, the green progress bar also keeps ticking perpetually, but the CPU load is much lover, only in the lower 10s.

Антон Савельев February 25, 2019

The problem is still not solved, can I have any other opinions?

minnsey
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 26, 2019

Anti-Virus? We have had reports of some AV setting aggressively  scanning Sourcetree processes.

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