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Sourcetree freezes on startup

Timo Keil October 6, 2020

I'm having the same issue as described here 

Im running the latest SourceTree version 3.3.9

on Windows 10

The suggested fix, won't solve the problem, after clean install the 2nd Im getting the same issue over again... 

This is becoming quite frustrating 

I created a dump file of the app on startup: 

https://filesender.surf.nl/?s=download&token=cbcdb3e8-5b3d-4890-96a0-dfa385be7d16

 

1 answer

0 votes
jaak_niit
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October 26, 2020

I have similar problem. After trying to reinstall Sourcetree 3.3.9 on win10 it hangs on installation.
In AppData\Local\SquirrelTemp\Squirrel-Install.log there is
[26.10.20 10:06:42] info: Program: Starting Squirrel Updater: --install .
[26.10.20 10:06:42] info: Program: Starting install, writing to C:\Users\jack\AppData\Local\SquirrelTemp
[26.10.20 10:06:42] info: Program: About to install to: C:\Users\jack\AppData\Local\SourceTree
[26.10.20 10:06:42] info: CheckForUpdateImpl: Reading RELEASES file from C:\Users\jack\AppData\Local\SquirrelTemp
[26.10.20 10:06:42] info: CheckForUpdateImpl: First run, starting from scratch
[26.10.20 10:06:43] info: ApplyReleasesImpl: Writing files to app directory: C:\Users\jack\AppData\Local\SourceTree\app-3.3.9
[26.10.20 10:06:43] info: LogHost: Rigging execution stub for SourceTree_ExecutionStub.exe to C:\Users\jack\AppData\Local\SourceTree\SourceTree.exe
[26.10.20 10:06:44] info: ApplyReleasesImpl: Squirrel Enabled Apps: [C:\Users\jack\AppData\Local\SourceTree\app-3.3.9\SourceTree.exe]
[26.10.20 10:07:00] error: ApplyReleasesImpl: Couldn't run Squirrel hook, continuing: C:\Users\jack\AppData\Local\SourceTree\app-3.3.9\SourceTree.exe: System.OperationCanceledException: The operation was canceled.
at System.Threading.CancellationToken.ThrowOperationCanceledException()
at Squirrel.Utility.<>c__DisplayClass11_0.<InvokeProcessAsync>b__0()
at System.Threading.Tasks.Task.Execute()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Squirrel.Utility.<InvokeProcessAsync>d__11.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Squirrel.UpdateManager.ApplyReleasesImpl.<>c__DisplayClass10_0.<<invokePostInstall>b__0>d.MoveNext()

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