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Whenever I startup SourceTree it just hangs. All I get is a white window with a title bar. After some time it becomes unresponsive. I'm using Windows 10. I've uninstall and reinstalled SourceTree several times, but nothing changes.
This is such a vague problem, that my question is really, how can I start to debug SourceTree so I can at least figure out where to start looking?
Turns out I needed to uninstall and then delete the %LOCALAPPDATA%\Atlassian folder. Then, after reinstalling, SourceTree was much happier. So something in that folder was holding it up.
Logfile is at ${LOCALAPPDATA}\Atlassian\SourceTree\sourcetree-details.log , and contains nothing. Hows yours?
I'm having trouble opening Sourcetree after i updated to version 1.6.23, and is also using Win10. But i don't even get a white window. I will try to downgrade.
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Sourcetree started hanging for me at the startup splash screen today. This was the fix, to delete the Atlassian folder and reinstall.
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Uninstalling alone didn't work without also deleting the folder. Until deleting it, the install program hanged the same way at the splash screen.
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Application freezes when a connection to BitBucket host can not be established.
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Same thing happend to my 'Source Tree', hangs every time on startup. Using the latest release (can't tell which release it is since the app always hangs). deleted %LOCALAPPDATA%\Atlassian however, the app (after reinstall) still hangs after i re-added my repos. Turns out deleting %LOCALAPPDATA%\Atlassian will remove all app settings (repos etc). i will try going back to a really old version (that i know worked) and if that doesn't work i will look for some other tool, this is a bit too disruptive for me.
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