Sourcetree - can't push login problems

[ccino]

I was doing regular commits in Sourcetree and successfully pushing each commit to remote.  Suddently, on an attempt to do a commit, Sourcetree popped up a login box.  I entered my Atlassian credentials but the push to remote in Sourcetree failed with the message "Invalid username or password".

I was puzzled as I hadn't done anything to change my login credentials.  I opened my browser and, using exactly the same credentials, I was able to successfully log into id.atlassian.com and was also able to successfully log into bitbucket.org (and able to see all of my repositories).

I restarted my computer, opened Sourcetree, and again attempted to do the push but got exactly the same error: a login box, followed by a failed login message in Sourcetree.

I then used Git Bash to try to push the commit to origin using the command: git push origin <branchname>.  An Atlassian login box appeared, I entered exactly the same credentials as I had entered into the login box when trying the push from within Sourcetree, and the push succeeded.  To make sure, I opened my browser, logged back into bitbucket.org, opened my repository, and the commit was there.

Any ideas on how I can resolve the Sourcetree error, or what else I can do to try to identify the cause of the error?

[ccino · Accepted solution]

I found the following solution posted by David Keck:

https://community.atlassian.com/t5/Sourcetree-questions/How-to-update-HTTP-S-credentials-in-sourcetree/qaq-p/297564

David's solution is to simply delete the file called 'passwd' from:

C:\Users\USERNAME\AppData\Local\Atlassian\SourceTree

Then restart Sourcetree.  When you next do something that requires accessing the remote (eg, a push or fetch), Sourcetree will prompt you to login and will recreate the passwd file with your credentials.

David's solution worked for me.  Thank you David.

[DavidMendes94]

Thank you this helped me as well

[Tien Le]

Didn't work.  I'm getting "Logon failed, use ctrl+c to cancel basic credential prompt.  error: unable to read askpass response from ...Askpass.exe"  :-(

Thanks,

Tien