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How to update HTTP(S) credentials in sourcetree

Josh Love

I'm using Stash, Sourcetree and Crowd. Crowd authenticates with our AD server. One of our users' AD passwords expired today and he went to do some work via sourcetree and it wouldn't let him communicate with stash properly

He set up the repo initially as HTTP when he first cloned it. It asked him for his username and password and he says he remembers clicking "Save/remember password"

Where can I have him reset/remove these credentials.

I've already worked around the issue by setting up SSH keys for this user, but I'm interested in what the fix would be. Presumably something via the command line, as I've been through every GUI screen I would think could have the setting in it.

Accepted answers

David Keck

The only thing that worked for me was navigating to C:\Users\USERNAME\AppData\Local\Atlassian\SourceTree and removing the passwd file.

Once this file is removed, restart SourceTree and execute a fetch or something else that requires access to the repo in question. SourceTree will then prompt you for your password, rewriting the cached credentials.

I hope this helps. Shoutout to my buddy Nick for the assist.

If you're a macOS user, Auke states below that "you can find the password files per repo it in ~/Library/Application Support/SourceTree"

All comments

stevestreeting

If this is Windows, you do this in Tools > Options > Authentication, you can delete or update any passwords there.

On the Mac, you can do the same by starting Keychain Access and locating the password entries there.

Ersi Ni

Respectfully I must disagree with Steve's answer: It doesn't work at least for me because in Authentication there's no saved credentials for bitbucket.org and stash. I updated all my credentials for bitbucket and other vendors on the web, later i have to find out that i cannot log in to bitbucket in sourcetree, and there's no way for me to clear saved credentials. Except maybe wipe the local storage where sourcetree saves the preferences etc. but that can't the solution.

Edit: environment is windows.

Rich Newman

I had a similar problem on Windows 10 when I wanted to use a new account on GitHub. SourceTree was using cached credentials, and not displaying them on its internal dialogs, and I struggled to find a way to clear them. I only worked out what was going on when I tried from Git Bash and had the same problem. The credentials were definitely NOT on Tools -> Options -> Authentication.

The reason is SourceTree uses the Windows Credentials Store, so rather surprisingly you have to go to Control Panel. Then Users and Accounts/Manage Your Credentials/Windows Credentials (it defaults to Web Credentials, which isn't what you want). I had an entry for github.com under 'Generic Credentials'.

I deleted this from the credentials screen and then tried to push from SourceTree, which now asked me for the new credentials and performed the push using them.

I don't know how easy Microsoft have made it for third-parties to at least show these credentials on their screens, but I would think this would be a reasonable enhancement for SourceTree to make.

HenrikS

Same procedure should be followed on Windows 7 if just trying to change the password through Sourctree options fails.

Douglas Kazumi

I had exactly the same issue on a Mac and could solve it using this answer.

Alexandru Puiu

The credentials for windows are managed in the Windows Credential Manager in the Control Panel.

David Keck

The only thing that worked for me was navigating to C:\Users\USERNAME\AppData\Local\Atlassian\SourceTree and removing the passwd file.

I hope this helps. Shoutout to my buddy Nick for the assist.

If you're a macOS user, Auke states below that "you can find the password files per repo it in ~/Library/Application Support/SourceTree"

sagan9

Had same issue on my mac, and solved it by changing credentials on Keychain Access. Thanks!

Rajesh_sgbzsg

This saved my time. Thanks!

Josh Hed

This worked great. I've been digging into this for over an hour! Thanks.

Rob Baragona

This is also the only thing that worked for me. Josh is lucky, i've spent about 5 hours on this between 2 different computer and creating new passwords!

THANK YOU!!

Maksim Borisov_a85qvt

Worked! thanks

Breno Santos

Thx man, solve my problem.

Breno Santos

Thx man, solve my problem.

armchairdeity

Just for the sake of having complete use cases here... I had what I thought was the same problem. Turned out that our auth scheme had changed and we started logging in with just the username portion of our email addresses... so jrypkahauer instead of jrypkahauer@gmail.com. The real problem came when I added "jrypkahauer@gmail.com" to the list of default usernames for our domain.

So effectively I had inadvertently made it impossible for myself to use the correct username on the domain where our git repositories all live.

It took me nearly 4 months of fighting this to figure out why ONLY SourceTree forced me to use an old, invalid username but would still prompt for the password if it was provided. Today I went panel by panel thru the entire Preferences UI and finally found this one.

Reyelle Matanguihan

This didn't worked for me. There is no password file under C:\Users\USERNAME\AppData\Local\Atlassian\SourceTree\

This is always what I get:

Daniel Brinca

On SourceTree 2.7.6 you can easily reset your repo credentials, without having to mess manually with files, by following these steps:

Open SourceTree preferences
Go to the Advanced tab, to the far right
Find the host name of your repo under "Default usernames for URLs which do not include one", on the bottom
Press Edit, clear the username (leave it blank), and press OK
Close preferences, do a Fetch on your repo, and enter the new credentials when prompted

Keri-Lyn Crovo

I had to remove all the account information in here, have it prompt me for username/password (tried to clone empty repo from BBS in SourceTree), then I was able to connect enough to clone. What a pain!

Keri-Lyn Crovo

Unless Git-Credential Manager is installed and ruins everything!

lauxjpn

Try my suggestion here:

https://community.atlassian.com/t5/Sourcetree-questions/Re-Git-Credential-Manager-for-Windows-Popups/qaq-p/923736/comment-id/25327#M25327

Bias Corp

hanks guys. It was helpful

Ruedi Heimlicher

Mac user: In High Sierra I found the Auth file in

~/Library/Application Support/SourceTree

File: <username>@STAuth-github.com

I removed this file, restarted SourcTree and was prompted for the password in the push process.

Elizabeth Brealey

This solved my problem! Thank you!

WEBCODER LTD (EU)

Mac OSX 13.3.3, deleting password files doens't work for SourceTree 3.0.1 when trying to connect to Atlassian Bitbucket v5.11.1 self-hosted server. I managed to connect to Cloud BB and was only then able to get into the app's options otherwise it's completely useless. I still am unable to use it with the above BB server we're hosting so another broken cr*p from Atlassian.

Dean_20j49c

Just use Git Desktop. Tired of this bloody popup authentication modal!!!!!!!!!!!!!!!!!!!

Dan Ames_4kaxqv

I agree completely. I've recently switched to Git Desktop and love the simplicity and ease of it.

arich

You don't have to blow away your whole password store.

In SourceTree navigate to the repository in question, click the Terminal button and type `git pull`. It will prompt you for the required credentials then you're good-to-go in the GUI as well.

Xolela Masebeni

You can also simply add your username in front of you repository address: e.g: git clone https://xolela@bitbucket.masebeni.co.za/scm/project_x.git

You will then be prompted to put in your new password on your next pull or push. From there you will not be prompted for a password until you change it again.

Laurence Henderson

Can anyone tell me what the password filename is

David Hubbard

As per the accepted answer (assuming you are on Windows) C:\Users\USERNAME\AppData\Local\Atlassian\SourceTree\passwd

Alvis Or

Solved it for me on Mac. Thanks!

Jeff Szczypinski

I had to go to the C:\Users\<user>\AppData\Local\Atlassian\SourceTree directory and delete the cache folder and the passwd and userhosts files. Restart Source Tree, do a pull and it prompted me for the ID and PW.

Jeff Szczypinski

That didn't work for me.

krembo99

@Xolela Masebeni this might work for a single repository but not for the hosted repositories dialog

Peng Huang

Thank you David!!!

Siti Farah Ismail

Maybe u guys can give this a try:

1. Goto Tools > Options

2. Click Authentication tab. There's sections(for me Accounts and Git Saved Passwords) for previously saved passwords.

3. Just click on the desired account. Details for the account will be shown with Edit and Delete buttons

4. Click Edit. It will prompt a window for you to put your password.

Done!

duncan chiriga

This worked for me (Sourcetree v3.2xx on Windows 10):

Problem: Failure to Authenticate:

Reason (why probably): because initial registration was done using Google Auth APIs, therefore...

1. Click "Remote Tab > Edit Accounts

2. Click on your saved bitbucket account

3. Click "Edit" again

..under "Credentials"

4. click "Authentication" and select "OAuth"

refresh and you should be set ..hopefully

K_Ravi_Kumar

In my case I had multiple copies of Keys along with the updated one. I resolved by removing the old credentials from Keychain .

Eddy Zhang_9aee8h

Update DATE: Dec/13/2019

Recently I received an email from github:

You recently used a password to access an endpoint through the GitHub API. We will deprecate basic authentication using password to this endpoint soon. We recommend using a personal access token (PAT) with the appropriate scope to access this endpoint instead. Visit: https://github.com/settings/tokens

This works for me. Thanks!

hkmoca

If you're a macOS user, Auke states below that "you can find the password files per repo it in ~/Library/Application Support/SourceTree"

Also, if you have issues changing the user name, in mac delete:

hostusernamemap file

hithakshi_kulal

Yup.. That worked!!! Thank you.

Deleting git@STAuth-github.com file did the trick.

Saad_ZARHLOUL

HI all,

If after deleting the password file, authentication credentiels ...

still dosen't work, try to use terminal from sourcetree and do a fetch you'll have a window asking to enter your credentiels. and it will be working fine

leeanne99

It didn't work for me however I changed the 'Auth Type' in the Accounts to Basic and then manually added my new password. Screenshot 2020-06-11 at 16.25.18.png

niksman85

In search bar type Credential manager - Windows credentials - find and modify password.

It worked for me.

John McDougall

That worked. Thanks very much :-)

vishprak

Simply worked. Thanks

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