Sourcetree can't pull/push login problems

[AntonQUT]

I am updating bitbucket through source tree but it stopped allowing me to push/pull with the same problem:

remote: Too many invalid password attempts. Try logging in through the website with your password.

I have gone to the Accounts section and re-connected in SourceTree and I have gone to the bitbucket and Atlassian website and logged out and logged back in.

I need to fix this ASAP as I can't access the project

[Ana Retamal · Accepted solution]

Hi Anton! Can you try resetting your Atlassian password using this link https://id.atlassian.com/login/resetpassword? 

After that, log in again to id.atlassian.com with your email and password (make sure NOT to use the Google login). You may be asked to go through a captcha screen. Once you get logged in properly to id.atlassian.com, you can try pull/push again and let us know if it works. If it still doesn't, can you:

• Attempt performing pull/push using the command line? Is it successful?
• Tell us whether you're you using HTTPS or SSH?

Best regards,

Ana

[AntonQUT]

thanks ana

[Truong Huy Cuong]

You save my life! Thank you very much

[Nelson_Roberts]

You saved my day..like literally!!

[sravani]

Hey mate,

I followed same steps but no luck! Still its asking me for credentials and even upon entering correct details also its saying as wrong.

Could you please help me on this.

[Malaka Trivikram Naidu]

Hey ana ,

i tried to reset my password and then login to bitbucket and tried to  push it from source tree, still m not able to push. its still saying invalied username and password, though every thing is right. 

please help me out.

thank u

[Balint Nagy]

I have the same issue as Malaka.

I did all the password reset stuff, logged on from my development box, BitBucket push asks for authentication but it fails.

[o_matsuo]

Popup of authentication confirmation is displayed indefinitely.

[Gaurav Patel]

I'm having the same issue with SourceTree on a repo that was working before. All of a sudden I started to get this error when trying to push/pull 

 remote: Invalid username or password. If you log in via a third party service you must ensure you have an account password set in your account profile.

I had also see the erorr above before that:

 remote: Too many invalid password attempts. Try logging in through the website with your password.

I tried what it said and I could log into the atlassian and bitbucket website just fine. I also reset my password to be sure to the same previous password.

From Source Tree I was also able to successfully refresh the oAuth to bitbucket from sourcetree. That works fine and succeeds and then I can see the list of repositories in source tree.

However, When I try to push/pull from a previously cloned repo or try to clone a new repo that is listed in source tree (from successful OAuth to Bitbucket) then I get the error:

remote: Invalid username or password. If you log in via a third party service you must ensure you have an account password set in your account profile.

Now I consistently get this error. Please let me know if you know how to solve this issue.

[Ana Retamal]

Hi Gaurav, there's an existing thread regarding this issue at Authentication issues. Some members of the Community have shared the solutions that worked for them, there are 3 available solutions right now:

• Delete the Windows Credentials stored in Windows (that's where SourceTree stored them), delete the passwd file, then restart SourceTree. To see and remove them, do the following:
  • Open the Control Panel and click on User Accounts.
  • In the left hand list of links, click Manage Your Credentials. When it opens, it shows your Web Credentials.
  • Click the Windows Credentials "button". This shows your stored Windows credentials. Look for entries that start with "git:http" and include your server name and/or user name and remove them.
• Go to Repository > Repository Settings, selecting my repository, and changing the username from my old Bitbucket username to my Atlassian account's email address. Then, following your original advice to remove the passwd file, I was able to successfully pull.
• Download SourceTree version 2.1.2.5 from our website and install it. Reject the upgrade to 2.1.10 that comes up.

I hope this works for you! If it doesn't, my recommendation would be to post your answer in the original thread.

Cheers,

Ana

[ero_stefano]

Hi Ana

Downloading the version 2.1.2.5 solved the problem.

Greetings

[Maitreya Bhatnagar]

Tried all that still getting the same error can anyone help.Trying to clone a repository

 remote: Invalid username or password. If you log in via a third party service you must ensure you have an account password set in your account profile.

[Frederick Dyste]

I ran into the same problem but my solution ended up being updating my password in Accounts. I got to Accounts by going to the SourceTree splash screen, clicking on the gear icon, selecting Accounts and editing my login information to update my password.

I realized this when I was able to push through command line and it asked me for my password, then pushed no problem. The odd thing is I changed my password a few weeks ago and the issue just caught up to SourceTree. Seems like a big lag from changing the password to it being an issue in SourceTree.

[dominique_denie]

I keep having the same issue, and when I go to accounts i see this error 

failed to get user details for user [DomiDenie]

You do not have permission to access URL 'https://api.bitbucket.org/2.0/user'. The request returned with status code 'Unauthorized'

Anyone have a solution for this? 

[Balint Nagy]

I have the same issue with Sourcetree 3.0.15.

I have two development boxes (A and B). I can push, pull from B, but I can't PUSH from A.

I tried the password reset solution, but it didn't solve the issue on A, which is annoying, but the scary one is that I can still pull/push from B using the old password!!! (I mean without being asked to log in again)

I haven't yet deleted the password file - where is that?

I tried installing older versions, but the zip files in the download archive don't contain installables. Am I missing something?

[Hüseyin Avni Yalçın]

sourcetree is not working with bitbucket on windows 10

can not push or pull

[samuel.zhang]

I have desktop PC and laptop, the Desktop PC SourceTree works fine, but laptop keep failing on password when I pull/push. Because of using the SourceTree everyday and worry about reset password will potentially stop my desktop SourceTree, I reinstall SourceTree for my laptop 

I check the "Generic Credentials" for the laptop, missing "git:https://Name@bitbucket.org".

1. I remove all the "bitbucket.org" related items from "Generic Credentials",

2. Install "SourceTreeSetup_3.3.8.exe".

3. "Registration" , press "Bucket" icon, it launch browser with "Authentication Successful",  the button "Next" never active, so I can't go further for installation.

4. I can use browser to view my repositories on "bitbucket.org".

What's wrong with me?

Regards

Sam