Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

SourceTree won't launch

i am using mac os 10.11.6, i was using 2.7.6 for a long time without problem, but the UI Response was getting slower, so i download the latest version 3.2.1_225, but it's won't launch.

the error message:

# open
LSOpenURLsWithRole() failed with error -10825 for the file /Applications/


if you need more information, please tell me.

1 answer

1 accepted

0 votes
Answer accepted
bgannin Atlassian Team Jul 23, 2019

Hi @shinnlu,

2.7.6 is the last release compatible with 10.11.x. The 3.x series works on 10.13 or higher. The error is coming from the OS when trying to run a "future" app. Hope that helps.

Brian Ganninger
Principal Developer, Sourcetree

thanks for the answer, because i got error message 'Update Error!' when  'check  for update', so i download manually.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Sourcetree

Tip from the team: configure your repos for hosting goodness!

Supported Platforms macOS Windows We recently introduced support for additional hosting services such as GitHub Enterprise, GitLab (Cloud, Community Edition, Enterprise Edition), and...

7,237 views 5 14
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you