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SourceTree won't launch

shinnlu
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July 23, 2019

i am using mac os 10.11.6, i was using 2.7.6 for a long time without problem, but the UI Response was getting slower, so i download the latest version 3.2.1_225, but it's won't launch.

the error message:

# open Sourcetree.app/
LSOpenURLsWithRole() failed with error -10825 for the file /Applications/Sourcetree.app.

 

if you need more information, please tell me.

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bgannin
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 23, 2019

Hi @shinnlu,

2.7.6 is the last release compatible with 10.11.x. The 3.x series works on 10.13 or higher. The error is coming from the OS when trying to run a "future" app. Hope that helps.

Brian Ganninger
Principal Developer, Sourcetree

shinnlu
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I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 23, 2019

thanks for the answer, because i got error message 'Update Error!' when  'check  for update', so i download manually.

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