Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

SourceTree performance issues with antivirus

SourceTree is extremely slow on my Windows 10 machine. I even tried some legacy versions, but all have the same problem. It takes 2-15 minutes to complete any action. Performing a commit (3 actions: refreshing changed files, committing and pushing) often takes half an hour this way, making the program almost useless.

Disabling my antivirus (Trend Micro Maximum Security) solves this completely, but that is of course not a permanent solution. I already excluded C:\Program Files (x86)\Atlassian\SourceTree and my local copy of the repository from any scans and allowed sourcetree.exe and putty/pageant.exe through Windows Firewall, but sourcetree remains extremely slow. What else may I have to exclude from scanning or allow through the firewall to solve the performance issues without disabling my protection completely?

6 answers

1 accepted

1 vote
Answer accepted

Configure your AV tool to exclude your source files and your project directories. This will stop it from interfering with ST accesses of those locations/files. 

Is your Malwarebytes unable to connect to service at times? If this is the case and you feel vulnerable about your safety, there is no need to worry. Simply dial 1-844-249-4536, our Malwarebytes phone number, to talk to our engineer. He will solve your Malwarebytes related issue in very quick time.

I think this might help you out in this situation 

Norton Antivirus Stuck on Update Error

Nice blog! thanks for sharing this information if you want to read Norton antivirus error fix related you can contact Pcsupremo

Sir, my suggestion is that you will need to re-install the antivirus software after the re-installation your issue will be fixed. I shared my thought here because it helped me a lot and now I am facing an issue with Avira AVG Error 0xe0010002 I need suggestions.

Apparently I had to restart my PC for the exceptions to take effect. The freezes are now down to 10-30 seconds, which is workable. Still not great, but I saw there are a lot of bug reports regarding slow performance, so hopefully it will decrease further in the next version.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Sourcetree

Tip from the team: configure your repos for hosting goodness!

Supported Platforms macOS Windows We recently introduced support for additional hosting services such as GitHub Enterprise, GitLab (Cloud, Community Edition, Enterprise Edition), and...

7,155 views 5 13
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you