Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

SourceTree fails to start after Windows update

Peter Franklin
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 14, 2023

This morning SourceTree fails to start after a Windows update. The splash screen pops up for a second then disappears.

 

OS:

Edition Windows 10 Pro
Version 21H2
Installed on ‎10/‎10/‎2021
OS build 19044.3086
Experience Windows Feature Experience Pack 1000.19041.1000.0

Machine:

Processor 11th Gen Intel(R) Core(TM) i7-11800H @ 2.30GHz 2.30 GHz
Installed RAM 32.0 GB (31.7 GB usable)
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

 

3 answers

1 accepted

0 votes
Answer accepted
Peter Franklin
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 15, 2023

Just downloading and running the latest SourceTree installer resolved this issue for me.

Hope this helps someone else too.

3 votes
KOUSANG
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 14, 2023

I am have the same problem.

Maybe you can try deleting the following files to see if that fixes the problem:

Path:

C:\Users(Your Computer name)\Administrator\AppData\Local\Atlassian\SourceTree.exe_Url_ntw3sfib2jxvqxdkftnpdb4w5k5z2xm2\3.4.5.0(Version number)

File:

Composition.cache

Oleg
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 19, 2024

Thanks a lot
It worked for me.

0 votes
Jerry Edwards
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 14, 2023

I am have the same problem

Coarist
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 19, 2023

My SourceTree on Win11 has been working all along. Today, it ceases to run even after rebooting the PC. 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events