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SourceTree fails to start after Windows update

Peter Franklin
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I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Jun 14, 2023

This morning SourceTree fails to start after a Windows update. The splash screen pops up for a second then disappears.

 

OS:

Edition Windows 10 Pro
Version 21H2
Installed on ‎10/‎10/‎2021
OS build 19044.3086
Experience Windows Feature Experience Pack 1000.19041.1000.0

Machine:

Processor 11th Gen Intel(R) Core(TM) i7-11800H @ 2.30GHz 2.30 GHz
Installed RAM 32.0 GB (31.7 GB usable)
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

 

3 answers

1 accepted

0 votes
Answer accepted
Peter Franklin
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Jun 15, 2023

Just downloading and running the latest SourceTree installer resolved this issue for me.

Hope this helps someone else too.

2 votes
KOUSANG
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Jun 14, 2023

I am have the same problem.

Maybe you can try deleting the following files to see if that fixes the problem:

Path:

C:\Users(Your Computer name)\Administrator\AppData\Local\Atlassian\SourceTree.exe_Url_ntw3sfib2jxvqxdkftnpdb4w5k5z2xm2\3.4.5.0(Version number)

File:

Composition.cache

0 votes
Jerry Edwards
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I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Jun 14, 2023

I am have the same problem

My SourceTree on Win11 has been working all along. Today, it ceases to run even after rebooting the PC. 

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