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SourceTree doesn't refresh files in the working tree

I've been using SourceTree on Mac for a few months and I've been really happy with it.

But recently something happened and SourceTree stopped auto-refreshing the "Files in the working tree" panel. So now if I change some code file and save it, then flip over to SourceTree, I don't see the change reflected in that panel and I'm forced to take some manual action to force-refresh it.

I tried upgrading to SourceTree 1.7 and again to 1.8. That didn't help.

I tried going to Settings - Advanced and making sure that these checkboxes are checked:

* Automatically Refresh (if disabled you must manually refresh this repository)

* Refresh remote status in the background (if enabled in global preferences)

That didn't help either.

I've found that any of the following actions can serve as a "force refresh":

* Restarting SourceTree

* Unchecking and rechecking the checkboxes mentioned above

* Flipping the dropdown from "Show Pending" to "Show Untracked" and back.

Is there some other setting I'm not aware of? Is this a known bug? Is there a keyboard shortcut to force refresh the "Files in the working tree" panel?
thanks!
--S

3 answers

Hey Shahaf,

For these kind of issues where SourceTree isn't performing or functioning correctly you can open a ticket on support.atlassian.comand the support team can help you out directly. If you could do this with any detail you can think of then they'll be able to give you some one-on-one support.

Thanks in advance

Is there any movement on this issue at all? We ran into this right out of the gate and are considering abandoning bitbucket because of it. I can't imagine how such an obvious and simplistic bug can go unassigned for years on end. If there's a workaround can someone post it here? I found this question quick enough, but it seems to dead end with the JIRA ticket posted there.

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