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SourceTree access locked

andreiapombinhofernandes_kpn
andreiapombinhofernandes_kpn
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June 19, 2019

Usually I login with my LDAP credentials to SourceTree, however now it's not working. After changing my LDAP password, I can login in web GIT with those credentials but if I do a CheckOut for SourceTree, I get several pop-up requesting username and password and after filling it, it gives an authentication error.

Can you help me?

 

 

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Ana Retamal
Ana Retamal
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 27, 2019

Welcome to the Community, Andreia!

Seems like Sourcetree is not saving your new credentials properly. Have you tried Wiping the Sourcetree preferences? After doing this, you should be asked to enter your credentials again and since the previous credentials have been removed, the new ones should be saved. 

Best regards,

Ana

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