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SourceTree Gets Hung on Mac - Running macOS Mojave 10.14.2

When I open sourcetree it is unresponsive, and I get the spinning wheel.

I get the Updating URLs also has a spinning wheel.

I have deleted it, and tried reinstalling and the same thing.

any fixes?

3 answers

0 votes
bgannin Atlassian Team Jan 14, 2019

Hi Matt,

This is the first report we've had like that. Please submit a ticket with details (see our debugging Sourcetree article) as well as a sample from Activity Monitor for review and prioritization.

Thanks,

Brian Ganninger
Senior Mac Developer, Sourcetree

I am facing the same problem, very annoying.

My problem ended up being g Dropbox with active sync. My local copy was stored in a Dropbox folder with active sync. Active sync moved the files to the Dropbox sever and left references on machine. SourceTree then had a hard time dealing with the files.

 

Moved the local folder out of Dropbox, setup again and everything is working.

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