Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Source tree Error when using Pull



I am trying to access Bitbucket account from SourceTree and getting weird message like "abort: http error, possibly caused by proxy setting". 



edit: Also having error while trying to clone new repository:

Command: perl.exe C:\Users\freds\AppData\Local\SourceTree\app-2.4.7\tools\ info
Error: System.ComponentModel.Win32Exception: O sistema não conseguiu localizar o ficheiro especificado

Command: hg identify extensions.hgext.hgsubversion=!
Error: ** Unknown exception encountered with possibly-broken third-party extension hgflow
** which supports versions unknown of Mercurial.
** Please disable hgflow and try your action again.
** If that fixes the bug please report it to the extension author.
** Python 2.7.13 (v2.7.13:a06454b1afa1, Dec 17 2016, 20:42:59) [MSC v.1500 32 bit (Intel)]
** Mercurial Distributed SCM (version 4.4.1)
** Extensions loaded: eol, rebase, transplant, extdiff, fetch, strip, mq, hgflow, shelve, mercurial_credential_manager
Traceback (most recent call last):
File "hg", line 41, in <module>
File "mercurial\dispatch.pyc", line 85, in run
File "mercurial\dispatch.pyc", line 173, in dispatch
File "mercurial\dispatch.pyc", line 313, in _runcatch
File "mercurial\dispatch.pyc", line 321, in _callcatch
File "mercurial\scmutil.pyc", line 154, in callcatch
File "mercurial\dispatch.pyc", line 303, in _runcatchfunc
File "mercurial\dispatch.pyc", line 940, in _dispatch
File "mercurial\dispatch.pyc", line 701, in runcommand
File "mercurial\dispatch.pyc", line 948, in _runcommand
File "mercurial\dispatch.pyc", line 937, in <lambda>
File "mercurial\util.pyc", line 1183, in check
File "mercurial\util.pyc", line 1183, in check
File "hgext\mq.pyc", line 3583, in mqcommand
File "mercurial\util.pyc", line 1183, in check
File "mercurial\commands.pyc", line 2731, in identify
File "mercurial\hg.pyc", line 178, in peer
File "mercurial\hg.pyc", line 153, in _peerorrepo
File "mercurial\httppeer.pyc", line 461, in instance
File "mercurial\httppeer.pyc", line 204, in _fetchcaps
File "mercurial\httppeer.pyc", line 371, in _call
File "mercurial\httppeer.pyc", line 300, in _callstream
File "urllib2.pyc", line 435, in open
File "urllib2.pyc", line 548, in http_response
File "urllib2.pyc", line 467, in error
File "urllib2.pyc", line 407, in _call_chain
File "urllib2.pyc", line 909, in http_error_401
File "mercurial\url.pyc", line 422, in http_error_auth_reqed
File "C:/Users/freds/AppData/Local/Atlassian/SourceTree/hg_extras/", line 437, in basic_http_error_auth_reqed
return basic_http_error_auth_reqed.orig(self, authreq, host, req, headers)
File "urllib2.pyc", line 887, in http_error_auth_reqed
File "mercurial\url.pyc", line 426, in retry_http_basic_auth
File "C:/Users/freds/AppData/Local/Atlassian/SourceTree/hg_extras/", line 428, in find_user_password
return self._pwd_handler.find_auth(self, realm, authuri, req)
File "C:/Users/freds/AppData/Local/Atlassian/SourceTree/hg_extras/", line 259, in find_auth
if username[0]:
IndexError: list index out of range

Command: git -c diff.mnemonicprefix=false -c core.quotepath=false ls-remote
Error: remote: Mercurial (hg) is required to use this repository.
fatal: unable to access '': The requested URL returned error: 405



1 answer

1 accepted

0 votes
Answer accepted
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Dec 04, 2018


This is due to the removal of TLS 1/1.1 from Bitbucket, please update to Sourcetree 3.0.12.

See for more details

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events