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Source Tree is not accepting my Altassian credentials

Rose Jacob
Rose Jacob Sep 28, 2017

After i enter y user id, it just shows the load symbol and th epassword text field is never shown to me for entry. Thats it. So, not able to enter password and so not able to access sourcce tree. Help please.

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Ana Retamal Ortiz
Ana Retamal Ortiz Atlassian Team Sep 28, 2017

Hi Rose, could you provide some more information? Like which OS and version of Sourcetree are you using? Can you also send us a screenshot?

Thanks!

Ana

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