Source Tree is not accepting my Altassian credentials

[Rose Jacob]

After i enter y user id, it just shows the load symbol and th epassword text field is never shown to me for entry. Thats it. So, not able to enter password and so not able to access sourcce tree. Help please.

[Ana Retamal Ortiz]

Hi Rose, could you provide some more information? Like which OS and version of Sourcetree are you using? Can you also send us a screenshot?

Thanks!

Ana