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Not able to make any request from sourcetree. Getting an error to solve captcha

vkadam6
vkadam6
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July 26, 2019

I am not able to make any request from sourcetree. Since SSO are enabled and there is no bit bucket login screen  for https://sourcecode.jnj.com to solve captcha.

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Stephen Sifers
Stephen Sifers
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 5, 2019

Hello and welcome to the Community!

Thanks for sending over the error your getting along with the steps you’ve taken. We would like you to attempt one more try at the following:

  • Close Sourcetree
  • Remove your password file from the following directory:
    • Windows: C:\Users\USERNAME\AppData\Local\Atlassian\SourceTree
    • MacOS: ~/Library/Application Support/SourceTree
  • Open Sourcetree and attempt authenticating again.

Please let us know the outcome.

Regards,
Stephen Sifers

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