I am trying to download and install sourcetree on my machine and when i download it, it is becoming a .1496043752 file type for some reason instead of a .exe...
any clue why this is and how to get around it??
it is getting downloaded as "SourceTreeSetup-2.0.20.1.1496043752"
Hi Dex! Are you downloading it from our official site? I've just tried downloading it and the file downloaded was "SourceTreeSetup-2.0.20.1.exe".
Have you also tried a different browser or computer? Let us know if the issue persists!
Regards,
Ana
Hi Ana,
Yes that is where i am downloading it from and the extension it is trying to download it as is the .1496043752 i mentioned earlier :o
kind regards,
Dex
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I just tried downloading it with Google Chrome and it downloaded as a .exe however i am now getting the issue saying "Installation has failed" "Failed to extract installer"
i was previously trying to download it with Internet Explorer.
kind regards,
Dex
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I have now tried it on other Machines and it is having the exact same issue.
any idea??
is the installer broken?
regards,
Dex
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Hi Dex, I've tried the same installer and I can confirm is working on my machine, so there must be something in your computer avoiding the installation to go through. Can you provide the following information?:
Best regards,
Ana
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