Installation Problem

[Rachael Harnett]

When I try to install 1.8 or higher of sourcetree I goes through and appears to install and then opens sourcetree and then I a presented with agreeing to the license agreement and continuing. Once I move to the license or register section I select to login with an existing account and a small rectangular window loads on my screen but nothing loads within the window. I have tried going to atlassian and I am able to login but being unable to link my account to the application makes it where I am unable to use the application. I am currently running Windows 10. I have been unable to use source tree for several days. I am a Web Administrator and use sourcetree for versioning. I work on a military installation. Any help with this problem would be much appreciated.

[Mikael Sandberg]

Rachael, have a look at https://community.atlassian.com/t5/Sourcetree-questions/Use-an-existing-account-window-is-blank/qaq-p/643924

[Rachael Harnett]

Checking out the link. I appreciate the help. 

[Rachael Harnett]

I tried what you described and it successfully reset IE but is still loading a blank window. I am going to check for updates and see if that helps.

[Mikael Sandberg]

Also checkout the issue that was logged for this,  SRCTREEWIN-7949. You may also want to add yourself as a watcher in case there is a workaround or a fix for it.