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I suddenly can not connect to my BitBucket from SourceTree Edited

Jed Monsanto
Jed Monsanto Apr 23, 2018

What's wrong on the my source tree, i suddenly received an error that Authentication Failed then when i put my credential, it says its invalid.

 

this is frustrating, i dont do anything on my account!!!

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Ana Retamal
Ana Retamal Atlassian Team Apr 26, 2018

Hi Jed! Have you changed your password recently? Can you confirm if your Bitbucket credentials are stored correctly as explained at Connect your Bitbucket account?

If you're still having issues, please send us a screenshot so we can continue helping you.

Kind regards!

Ana

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Dalectric
Dalectric Apr 27, 2018

We're having this with 2.5.5.0. Something is getting messed up with the user credentials stored on your PC. Go to Tools - Options - Authentication

Click on your username in Accounts and delete this. Then add it again.

This has fixed it for us on a couple of instances.

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