It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

I suddenly can not connect to my BitBucket from SourceTree Edited

What's wrong on the my source tree, i suddenly received an error that Authentication Failed then when i put my credential, it says its invalid.

 

this is frustrating, i dont do anything on my account!!!

2 answers

0 votes
Ana Retamal Atlassian Team Apr 26, 2018

Hi Jed! Have you changed your password recently? Can you confirm if your Bitbucket credentials are stored correctly as explained at Connect your Bitbucket account?

If you're still having issues, please send us a screenshot so we can continue helping you.

Kind regards!

Ana

We're having this with 2.5.5.0. Something is getting messed up with the user credentials stored on your PC. Go to Tools - Options - Authentication

Click on your username in Accounts and delete this. Then add it again.

This has fixed it for us on a couple of instances.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Sourcetree

Sourcetree for Windows - CVE-2019-11582 - Remote Code Execution vulnerability

A vulnerability has been published today in regards to Sourcetree for Windows.  The goal of this article is to give you a summary of information we have gathered from Atlassian Community as a st...

4,962 views 0 12
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you