I keep getting enter user id and password even though i stoed the user id and password

[Krishnakumar Ramamurthy]

I am unable to login even though my credentials are stored and correct. the user id and password window keep coming and i am unablet to do any activity.

[Krishnakumar Ramamurthy]

 am getting a different issue. The issues is sourcetree throws an error(please see the error details below) when it tries to push to remote. when i pushed to git terminal and after accepting the pasword it pushed to remote repository sucessfully.

Error message:

git -c diff.mnemonicprefix=false -c core.quotepath=false --no-optional-locks commit -q -F C:\Users\xxx\AppData\Local\Temp\ws3bdkid.n5j

git -c diff.mnemonicprefix=false -c core.quotepath=false --no-optional-locks push -v --tags --set-upstream origin feature/BLU-6889:feature/BLU-6889
fatal: HttpRequestException encountered.
An error occurred while sending the request.

remote: Too many invalid password attempts. Log in at https://id.atlassian.com/ to restore access.
fatal: unable to access 'https://krishnafse@bitbucket.org/fsenet/portal.git/': The requested URL returned error: 403

Pushing to https://krishnafse@bitbucket.org/fsenet/portal.git
Completed with errors, see above.

[minnsey]

I think your Bitbucket account has simply locked up API access, please go to the Bitbucket website and explicitly logout and then log back in again, this should free up any locks.

[Krishnakumar Ramamurthy]

Even after logging  out of bitbucket and logging in. i am unable to push the commits to remote. the message says "Your commit succeeded but your push failed. Use the Push toolbar button.

[minnsey]

And if you try to manually push now do you get the same 403 error?

It looks like you have valid Bitbucket credentials but not permission for that repository?

[Krishnakumar Ramamurthy]

if i use the terminal to do git push then it ask me the bitbucket user id and password and it works fine. the only issue is when i try to commit or push using the sourcetree.

[minnsey]

Hi

It is possible you are hitting issues with TLS, please see https://community.atlassian.com/t5/Sourcetree-questions/Unable-to-authenticate-on-Windows-using-username-password/qaq-p/954836#M26404 for more information