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I got the error 'Something went wrong while attempting to validate your credentials.

Abdul Rawoof
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July 10, 2018

Hi,

I am getting the error  'Something went wrong while attempting to validate your credentials.

Attaching the image file.

atlassian.jpg

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Kirubel Tesfaye
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July 10, 2018

Hi @Abdul Rawoof,

 If you are using windows try the following steps

  1. Added *.atlassian.com to Trusted sites (Internet Properties > Security > Trusted sites > Sites)
  2. Edited the security settings (Custom Level) for Trusted sites to:
  • Enable Access data sources across domains (under Miscellaneous)
  • Enable Allow META REFRESH (under Miscellaneous)
  • Enable Active scripting (under Scripting)

Hope this helps!

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