Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

I got the error 'Something went wrong while attempting to validate your credentials.

Abdul Rawoof July 10, 2018

Hi,

I am getting the error  'Something went wrong while attempting to validate your credentials.

Attaching the image file.

atlassian.jpg

1 answer

0 votes
Kirubel Tesfaye
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
July 10, 2018

Hi @Abdul Rawoof,

 If you are using windows try the following steps

  1. Added *.atlassian.com to Trusted sites (Internet Properties > Security > Trusted sites > Sites)
  2. Edited the security settings (Custom Level) for Trusted sites to:
  • Enable Access data sources across domains (under Miscellaneous)
  • Enable Allow META REFRESH (under Miscellaneous)
  • Enable Active scripting (under Scripting)

Hope this helps!

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events