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I can't install Source Tree. the authentication process during the install does not complete

I am having trouble trying to install Source tree.

I have tried old copies, new copies. 

Every time i get the authentication it just sits there as I try to log on. 

Super Super annoying.

 

Please advise.

 

Rick Laird 

1 answer

0 votes
Ana Retamal Atlassian Team Apr 05, 2018

Hi! Where exactly does the process get stuck? 

If you're using Windows, make sure that Internet Explorer is updated to the latest version as it relies on it for authentication. If after that you're still having the issue, send us a screenshot and elaborate a bit more on the steps you performed until you got there so we can continue helping you.

Best regards!

Ana

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