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I can't delete old GitHub account and Sourcetree keeps trying to use it instead of my current one.

Simon_Hansson
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March 10, 2020

I recently made a new GitHub account and don't use my old one anymore. I can't remove my old GitHub account from Sourcetree (hitting "delete" does nothing). This is a problem because despite having authorized my new account and set it as the default account to use Sourcetree keeps using my old account. This leads to errors such as not having permission to push changes.

I've tried wiping any and all trace of Sourcetree on my PC, both manually and with Revo Uninstaller, and making a clean install. Yet, this somehow doesn't delete my old account. I've tried to see if it's somehow linked to my Atlassian / Bitbucket account but can't find anything.

This is making Sourcetree unusable. I've tried all these "fixes" and none of them work:

https://community.atlassian.com/t5/Sourcetree-questions/Cannot-delete-an-account-on-sourcetree/qaq-p/602672

https://community.atlassian.com/t5/Sourcetree-questions/How-do-I-fully-remove-SourceTree-so-that-I-can-do-a-quot-fresh/qaq-p/605355

https://community.atlassian.com/t5/Git-questions/How-can-I-stop-SourceTree-from-using-a-deleted-account-to-try-to/qaq-p/170990

https://community.atlassian.com/t5/Sourcetree-questions/How-to-remove-SourceTree-and-Atlassian-account/qaq-p/893704

https://stackoverflow.com/questions/38402998/how-to-logout-switch-accounts-in-sourcetree

1 answer

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Laurent Giroud
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May 4, 2020

I have the same issue and this is far from a recent problem.

Whenever I click the delete button on an account, SourceTree actually creates a new account.

This is just maddening.

I won't even bother creating an issue for it, I created one two years ago which would have taken no more than one hour to fix and Atlassian has left it to rot for the past two years.

So, my advice: use another tool.
I will use GitHub desktop since it obviously works properly with GitHub.

SourceTree is a constant nightmare as far as external accounts are concerned.

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