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How to resolve Javascript Load Error during sourcetree startup

I am on step 2 of setting up sourcetree "Register account" and received the following error dialogue: 

"Log in with Atlassian account

We tried to load scripts but something went wrong.

Please make sure that your network settings allow you to download scripts from the following domain:

https://aid-frontend.prod.atl-paas.net/atlassian-id/front-end/2.6.22"

I would really appreciate help resolving this. I have turned off adblocker for the site and added the program to windows firewall. Downloaded via Chrome. 

1 answer

0 votes
minnsey Atlassian Team Sep 07, 2018

Hi

Registering Sourcetree for Windows 2.x using Atlassian account currently relies on Internet Explorer underneath the hood, it is a WPF dependency.

Version 3.0.0, currently in beta, will switch this to use Bitbucket/OAuth for registration and remove this IE dependency.

For now, essentially, if you can login to https://id.atlassian.com, using IE you should be able to register.

The best advice as of today for registration webview issues with IE:

  1. open Internet Explorer
  2. open the Developer tools, f12
    1. set the Browser Mode 10
    2. set the Document Mode Standards
  3. open Cog/Internet options
    1. ensure the following settings are enabled
    2. Misc/Access data sources across domains
    3. Misc/Allow META_REFRESH
    4. Scripting/Active Scripting

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