Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How to resolve Javascript Load Error during sourcetree startup

I am on step 2 of setting up sourcetree "Register account" and received the following error dialogue: 

"Log in with Atlassian account

We tried to load scripts but something went wrong.

Please make sure that your network settings allow you to download scripts from the following domain:

https://aid-frontend.prod.atl-paas.net/atlassian-id/front-end/2.6.22"

I would really appreciate help resolving this. I have turned off adblocker for the site and added the program to windows firewall. Downloaded via Chrome. 

1 answer

0 votes
minnsey Atlassian Team Sep 07, 2018

Hi

Registering Sourcetree for Windows 2.x using Atlassian account currently relies on Internet Explorer underneath the hood, it is a WPF dependency.

Version 3.0.0, currently in beta, will switch this to use Bitbucket/OAuth for registration and remove this IE dependency.

For now, essentially, if you can login to https://id.atlassian.com, using IE you should be able to register.

The best advice as of today for registration webview issues with IE:

  1. open Internet Explorer
  2. open the Developer tools, f12
    1. set the Browser Mode 10
    2. set the Document Mode Standards
  3. open Cog/Internet options
    1. ensure the following settings are enabled
    2. Misc/Access data sources across domains
    3. Misc/Allow META_REFRESH
    4. Scripting/Active Scripting

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Sourcetree

Tip from the team: configure your repos for hosting goodness!

Supported Platforms macOS Windows We recently introduced support for additional hosting services such as GitHub Enterprise, GitLab (Cloud, Community Edition, Enterprise Edition), and...

5,738 views 4 12
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you