Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
Next:
badges earned

Your Points Tracker
Challenges
Leaderboard
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Recognition
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Kudos
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Hi There, I get the error 'Something went wrong while attempting to validate your credentials.

Hi There,

I get the error

'Something went wrong while attempting to validate your credentials.'

when I tried to login with my own user and password.

I've even tried resetting my password and im using MAC.

Any ideas about this?

Thank you

Naveen Yadav

1 answer

0 votes
Manju Atlassian Team May 24, 2018

Can you please specify what version of the app you are using and what host you are trying to sign in to?

I am using version 2.5.5 source tree and tried with other version also but getting same error

Manju Atlassian Team Jun 26, 2018

Can you please update to the latest version 2.7.6 and try with that? Please let me know the host you are trying to connect to. Is it Bitbucket/GitHub? Add screenshots where ever you can and add some steps for us to understand exactly what is going on. 

Please find the attached screen shot. Could you please let me know if any other option is available.Untitled.pngUntitled1.png

Manju Atlassian Team Jun 27, 2018

This is on windows. So sorry for the confusion. I will get our experts on windows answer this. 

Any Updates on this

Like koki-kawaharabayashi likes this

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Sourcetree

Tip from the team: configure your repos for hosting goodness!

Supported Platforms macOS Windows We recently introduced support for additional hosting services such as GitHub Enterprise, GitLab (Cloud, Community Edition, Enterprise Edition), and...

3,270 views 4 5
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you