Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Having Trouble Logging into Bitbucket from SourceTree with Google Authentication

The setup:

MacBook Pro mid-2009

OSX 10.11.6

SourceTree v. 2.5.3

git v2.20.1

Google Authentication with 2FA turned on


The issue:

I can't sign into my BitBucket/Atlassian account through SourceTree using Google. After going through

settings > accounts > add... > connect account > Log in with Google > (google email) > (google password) > (2FA code) > "please wait..." (with spinning pin wheel) then usually a blank screen, but once it came back with an error message.


Please advise and any help would be appreciated. Thanks!




Screen Shot 2019-01-29 at 6.33.07 PM.pngScreen Shot 2019-01-29 at 6.27.28 PM.png

1 answer

1 accepted

0 votes
Answer accepted
bgannin Atlassian Team Feb 01, 2019

Hi @Joe Lee,

For the 3.0 release we changed the OAuth provider setup so it allows users to sign in via their preferred browser. Unfortunately doing this invalidated the ability for users on older releases to add accounts using the prior OAuth configuration within the app. The only alternative to upgrading is to use basic authentication instead. Our apologies for the hassle.

Brian Ganninger
Principal Developer, Sourcetree

Thanks for the explanation and the quick reply Brian! -joe

Basic Auth always says invalid password no matter what I use... even copying and pasting from Chrome saved passwords which is what's automatically used when I log in through the website.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Sourcetree

Tip from the team: configure your repos for hosting goodness!

Supported Platforms macOS Windows We recently introduced support for additional hosting services such as GitHub Enterprise, GitLab (Cloud, Community Edition, Enterprise Edition), and...

7,265 views 5 14
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you