Are you in the loop? Keep up with the latest by making sure you're subscribed to Community Announcements. Just click Watch and select Articles.

Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Having Trouble Logging into Bitbucket from SourceTree with Google Authentication

The setup:

MacBook Pro mid-2009

OSX 10.11.6

SourceTree v. 2.5.3

git v2.20.1

Google Authentication with 2FA turned on


The issue:

I can't sign into my BitBucket/Atlassian account through SourceTree using Google. After going through

settings > accounts > add... > connect account > Log in with Google > (google email) > (google password) > (2FA code) > "please wait..." (with spinning pin wheel) then usually a blank screen, but once it came back with an error message.


Please advise and any help would be appreciated. Thanks!




Screen Shot 2019-01-29 at 6.33.07 PM.pngScreen Shot 2019-01-29 at 6.27.28 PM.png

1 answer

1 accepted

0 votes
Answer accepted
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Feb 01, 2019

Hi @Joe Lee,

For the 3.0 release we changed the OAuth provider setup so it allows users to sign in via their preferred browser. Unfortunately doing this invalidated the ability for users on older releases to add accounts using the prior OAuth configuration within the app. The only alternative to upgrading is to use basic authentication instead. Our apologies for the hassle.

Brian Ganninger
Principal Developer, Sourcetree

Thanks for the explanation and the quick reply Brian! -joe

Basic Auth always says invalid password no matter what I use... even copying and pasting from Chrome saved passwords which is what's automatically used when I log in through the website.

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events