1. I was not able to reproduce the error again. When I clicked on commit, Sourcetree would close instantly and open the bugsplat screen. I sent the error files, I was able to upload the temp file to mega but there was also an XML that I wasn't able to find. I didn't take a screenshot.
2. I'm using Windows 10
3. Sourcetree 3.2.6
4. I didn't get any errors beside that.
After being unable to fix this error, I installed Github Desktop and was able to make a commit. Today I tried to commit some other changes through Sourcetree and it went through as usual.
So it's resolved but I'm not sure why.
Thanks for the response and have a nice day! :)
After uninstalled Source Tree 3.2.6, and installed the Source Tree 3.1.3, problem solved. Succeed when commit and push.
I think the crash caused by global git mercurial username and email that hasn't been configured. Because previously at 3.2.6 version my username and email not appear in the commit box, but after I installed the 3.1.3 version source tree prompts message box to confirm my username and email for git mercurial username and email. After that my username and email appear in the commit box. It works perfectly fine now.
Thanks Phani Kumar for the suggestions.
Another thread with same issue : https://community.atlassian.com/t5/Sourcetree-questions/Crash-on-commit/qaq-p/42492
I resolved this issue by uninstalling Sourcetree v3.2.6 downloading and installing the latest Sourcetree (which was v3.1.3) and I was able to commit. I then updated to v3.2.6 and was still able to commit.
So the solution seems to be to re-install Sourcetree.
Note: When uninstalling I chose to leave all my settings.
Hope this helps anyone else who has this same problem! :)
Same problem here after updating to 3.2.6 from 3.1.3
According to Windows I was still on 3.1.6 after updating although I could read 3.2.6 in the help > about menu of Sourcetree.
I uninstalled and reinstalled version 3.1.3. It's working now, I will wait for version 3.2.7 ;-)
Thanks for reaching out. We'll need more information to understand your situation, can you answer the following?:
Let us know!
I get the same error (just got a new laptop with Win10).
The scenario is that I stage a file and enter a commit message. When I click the "Commit" button, Sourcetree unceremoniously crashes and I get the BugSplat popup:
I have sent several error reports.
Other errors: none found yet
I found a way to solve this. (At least for me it worked.)
Download the 3.1.3 (Windows) version from here and after installing and running it will notify you about an update. Simply update if from the old version to the new one and it seems to have corrected the problem.
No crash since with 3.2.6.
Same here, v3.2.6 on Windows 10. I don't believe it started happening immediately after I updated, rather I had done a couple things (including starting and deleting a git flow feature branch, etc.) before it started. Pretty sure I had first committed successfully at some point after updating (but couldn't swear to it).
Unfortunately I can't reinstall very easily (company machine without admin access).. just working around w the cmd line for now.
I am a brand new user to source tree.. I downloaded the code set it up and then it offered to upgrade to 3.2.6.. Which I did.. And following your tutorials, I tried my first commit.. Crash.. Uninstalled and reinstalled 3.1.3, works perfectly fine..
I submitted two splat bug reports..
Not looking good to me as I'm attempting to evaluate the software..
Same problem. Sent 2 crash reports in, will try the suggested steps from community members above.
It's my first time installing it on this machine, maybe something in the previous version that's required isn't being installed correctly in the latest installer? Just a guess considering the issue resolution steps above seem to indicate downgrading and then upgrading fixes the issue.
I also had the same issue as above - New installation ( windows 10 latest update) of 3.2.6 the version recommended on the website - worked for about an hour and then crashed every time I tried to commit.
My solution was the same as everyone else - go back to 3.1.3 ( upgrade has the same issue) - I've submitted several bug splat reports but as this is now 20+ days since it was first reported - I assume that there won't be a fix in this version and we just don't upgrade till the next version?
Same issue for me too.
Win 10 Pro 17763.805
ST v 22.214.171.12444
Tested with: System Git v 2.23.0 with LibGit2Sharp 0.25.4
Tested with System Git v 2.23.0 without LibGit2Sharp integration
Tested wiht Embeded Git v 2.21.0 + LFS v 2.7.1 with LibGit2Sharp 0.25.4
Tested with Embedded Git v 2.21.0 + LFS v 2.7.1 without LibGit2 integration
How to reproduce this:
1. Open ST.
2. Create a new Git repo in c:\repos\test
3. Create a new file: testing.txt
4. Stage testing.txt
5. Add "first commit" in comment textbox
6. Push Commit button
7. BugSplat shows.
I had the same issue on a Windows 10 device using ST version 3.2.6 but resolved it by
I wasn't able to get a screenshot of the dialog box, but hoping this may add provide more info.
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