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Cloning issue in bitbucket using sourcetree

demandwaregr
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August 13, 2019

Hi,

We could not clone the data from bitbucket by using sourcetree.

clone Issue.png

1 answer

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Stephen Sifers
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 14, 2019

Hello,

Thanks for reporting your issues with Sourcetree. Your error within the screenshot is pointing to a disruption within the communication between Sourcetree and Bitbucket. While the error does not let us know exactly what happened, we can see the connection was either terminated or disrupted (possibly timed out). @Ana Retamal did an excellent job responding to a similar issue within Community and we would suggest you review her response at The remote end hung up unexpectedly.

Please let us know if that post was helpful and you’re able to progress past your error.

Regards,
Stephen Sifers

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