One of our repositories in Github does not clone when using Sourcetree. We do not receive any meaningful error in Sourcetree. Other repos in the same organisation are fine, permissions seem fine on github. This is happening on multiple systems in our organisation. We also get an error for "templates not found" but this does not seem to affect other repos. Using SourceTree 220.127.116.11509 and some earlier versions from December.
Using the same command in the git embedded commandline from Appdata\local\atlassian\sourcetree\git_local\cmd\ the repo pulls down correctly with no errors.
Any help would be greatly appreciated, I'm wondering whether it is a bug in SourceTree but cannot seem to find any location where I can log this.
Sounds strange. If nobody else has any helpful ideas here, you might file a bug report on jira.atlassian.com, which should get the attention of Atlassian staff. In the meantime, are you cloning often? If I was having your issue, I'd just clone via command line and move on. It's not an operation I've performed in months.
Remove all accounts in Tools>Options>Authentication.
Now Go to Git tab and Click on Update Embedded git.
Then restart Sourcetree.
Now Click use Embedded git and restart again.
Now try to clone the git repository and type your ID and password when asked and you should see the cloning happens now..
If it still shows the error then switch to System git in git tab. Please update system git version to the latest when you do so
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