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Cannot access My Atlassian (License Management)

Ariya July 29, 2018

when i clicking on the atlassian account button this massage appears 

2018-07-27_1334.pngwhat i have to do?? :(

 

and i also went to this link but this code showed me 

2018-07-29_2102.png

2018-07-28_2219.png

i tried two different browsers ( chrome and mozila fire fox)

what i have to do?? :(

1 answer

1 vote
Tansu Akdeniz
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 30, 2018

Hi @Ariya,

It seems that there is a network restriction that prevents loading scripts.

Please check this KB: https://confluence.atlassian.com/cloud/atlassian-cloud-ip-ranges-and-domains-744721662.html?_ga=2.43641701.1103166604.1532934994-831090291.1524635312

Ariya July 30, 2018

i went this link but i didn't understand what i have to do :(

can you tell me a little clear??

Tansu Akdeniz
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 30, 2018

Btw, did you try with IE 11?

Ariya July 31, 2018

no but i downloaded now and installed, it't fixed 

thank you :)

Tansu Akdeniz
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 31, 2018

You are welcome @AriyaIf my answer helped to solve your question, would you please mark as "Answered". So that, other people will be able to find this answer easily for similar questions.

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