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Can't login atlassian account at sourcetree


I have been working with sourcetree since 1 year ago. Now, when I try to push a branch, pop ups a bitbucket login and my credentials are not working.

I'm using the same credentials for bitbucket web.

Can you help please? I have to deploy to production environment at work and I'm not able to do it.


Thank you so much!

2 answers

1 accepted

2 votes
Answer accepted

I don't know if this is similar to the problem you're having, but my account had an "x"  on it in the bitbucket program (I could log on fine). What I ended up doing was right clicking for account details and hitting "Refresh OAuth Token", which lead to a webpage saying "SourceTree has been successfully authenticated". After that it reloaded and I was able to clone and pull fine from a remote source. 

Thank you for your answer. You were partially right. I had to refresh OAuth token but at sourcetree not at bitbucket.

I followed this post.


Now it's solved!

Like Jodie Garner likes this

Awesome! My bad, I think I meant sourcetree as well, not bitbucket. I was on the program, not web. 

thank you ! working fine!

Min Choi
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Dec 14, 2022 • edited

Thank you so much! I even thought of wiping out everything and reinstalling SourceTree! This solution saved so much time and effort!

I had to revoke at app password and create it once again. 

Then, I used that same password to login to Atlassian.

It took me hours for that stupid thing, so annoying!

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