Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,551,790
Community Members
 
Community Events
184
Community Groups

Can't login atlassian account at sourcetree

Hi,

I have been working with sourcetree since 1 year ago. Now, when I try to push a branch, pop ups a bitbucket login and my credentials are not working.

I'm using the same credentials for bitbucket web.

Can you help please? I have to deploy to production environment at work and I'm not able to do it.

 

Thank you so much!

2 answers

1 accepted

2 votes
Answer accepted

I don't know if this is similar to the problem you're having, but my account had an "x"  on it in the bitbucket program (I could log on fine). What I ended up doing was right clicking for account details and hitting "Refresh OAuth Token", which lead to a webpage saying "SourceTree has been successfully authenticated". After that it reloaded and I was able to clone and pull fine from a remote source. 

Thank you for your answer. You were partially right. I had to refresh OAuth token but at sourcetree not at bitbucket.

I followed this post.

 

https://community.atlassian.com/t5/Sourcetree-questions/Authenticate-SourceTree-with-Google-Credentials/qaq-p/1050390

 

Now it's solved!

Like Jodie Garner likes this

Awesome! My bad, I think I meant sourcetree as well, not bitbucket. I was on the program, not web. 

thank you ! working fine!

Min Choi
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Dec 14, 2022 • edited

Thank you so much! I even thought of wiping out everything and reinstalling SourceTree! This solution saved so much time and effort!

I had to revoke at app password and create it once again. 

Then, I used that same password to login to Atlassian.

It took me hours for that stupid thing, so annoying!

https://bitbucket.org/account/settings/app-passwords/

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events