Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Can't log into Bitbucket with SourceTree

Brad Stewart
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 23, 2019

No problem logging to BitBucket from a browser. But when the log in window appears in SourceTree, no matter what I do, I cannot log it.

What gives?

2 answers

0 votes
rufino
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 12, 2019

Hi, I have the same problem on windows from 2 days ago. I've tried anything, but I can't login from SourceTree, although I have no problem to login on bitbucket.org and on id.atlassian.com

I have already tried the following with no success:

- resetting password

- login with username, with email and with username@bitbucket.org

- going to Tools > Options > Authntication and removing all stored accounts

- trying to login with both OAuth and Basic options. With Basic login I am asked the password on SourceTree and I get a green OK saying login has succeed, but when I try to pull, then login prompt window appears asking me the password again and there is no way to login

- going to id.atlassian.org accounts settings, revoking OAuth, and creating an OAuth again from SourceTree, verifying it has been correctly created on id.atlassian.org

Is there any steps I can try or anything I am missing?

Thank you in advance.

Rufino

0 votes
minnsey
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 25, 2019

Hi

Can you provide some more information, what response do you get?

Are you on Windows or Mac?

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events