Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Bitbucket source tree authentication issue

Hi Team,

When we are trying to access any branches from bitbucket sourcetree we are not able to access and giving an alert to provide login credentials. Once after providing valid credentials also we are getting the same can you please help on the same.

1 answer

0 votes
minnsey Atlassian Team Dec 11, 2018


Please make sure you are running Sourcetree 3.0.12 and preferably install Git 2.19.2 and configure Sourcetree to use that install in its Tools/Options/Git tab as a System Git.

There have been a few issues with the Git Credential Manager that ships with Git for Windows recently, v1.18.3 which is included in Git 2.19.2 seems to be much better.

Additionally if you are using Mercurial, Sourcetree 3.0.12 includes updates to cope with TLS 1.2 and the recent removal of TLS 1/1.1 from Bitbucket.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Sourcetree

Tip from the team: configure your repos for hosting goodness!

Supported Platforms macOS Windows We recently introduced support for additional hosting services such as GitHub Enterprise, GitLab (Cloud, Community Edition, Enterprise Edition), and...

3,266 views 4 5
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you