Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Authentication problems



When I try to push I get this error


I don´t know what credentials are using sourcetree to push I assume that one of these?



I would like to use the credential associated to this account

credentials2.jpgBut I don't know how to refresh that sourcetree ask me the credentials again


I have tried to add a new account withe the data of these credentials and does not work


I have done what is said here: but now when I try to push it asks me this


the username is locked and I need to change it. Is it possible? I have changed this in General options



But always appeaes

These are the data in configuration of the repo


repositoryformatversion = 0

filemode = false

bare = false

logallrefupdates = true

symlinks = false

ignorecase = true

[remote "origin"]

url =

fetch = +refs/heads/*:refs/remotes/origin/*

[branch "master"]

remote = origin

merge = refs/heads/master

[gitflow "branch"]

master = master

develop = dev

[gitflow "prefix"]

feature = feature/

release = release/

hotfix = hotfix/

versiontag =

support = support/

[branch "dev"]

remote = origin

merge = refs/heads/dev

[branch "feature/Logger"]

remote = origin

merge = refs/heads/feature/Logger


name = kintela

email =



Any idea please?





1 answer

1 accepted

0 votes
Answer accepted

I don´' know how to delete this wrong suggestion

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Sourcetree

Bug Fix: Sourcetree for Windows authentication error when updating to app password

Hello Sourcetree users!!! With the recent removal of Bitbucket Cloud account passwords for app passwords (please see our Bitbucket Cloud community post for details on why we made this change for se...

79,221 views 135 29
Read article

Atlassian Community Events