Authentication Error when Registering to Bitbucket Server

Neale Petrillo March 10, 2020



We're running Bitbucket 7.0.0 with the GlobalSSO SAML authentication plugin. When trying to connect to the Bitbucket server using SourceTree Enterprsie we get the following error:

failed to check login for user []: You do not have permission to access URL ' please check the user credentials associated with the account. The request returned with status code 'Unauthorized'.

When selecting the "Bitbucket Server' login option when trying to login with SourceTree, the credential manager pops up asking for an unlock pin which is the expected behavior of the GlobalSSO plugin.

We have added /rest and /rest/api/1.0/users/ to the 'exclude paths' option in the GlobalSSO settings page.

Any other thoughts would be appreciated!


1 answer

0 votes
Gonchik Tsymzhitov
Community Leader
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January 21, 2021

If we speak about that group of app,

maybe better to raise direct request. 

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