sent items

Tim Patrick April 21, 2017

when i add a comment to an incident, an automatic email gets sent to our client. where does this sent item get stored as we sometimes need a copy of the sent email as evidence?

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M Amine
Community Leader
Community Leader
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November 24, 2021

The configured email is stored in Jira but the sent email is not stored in the database. If you need to trace it you have to enable outgoing mail logging

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