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#accidentalit by the numbers

Darryl Lee
Darryl Lee
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January 28, 2025

In the spirit of Harper's Index, I present...

 

#accidentalit Index

  • Date of migration from Server to Cloud (Jira, Confluence, JSM): 2024-05-19
  • Number of sites accidentally created on that first day: 1
  • Time elapsed since migrating to Cloud with "managed" users: 8 months and 1 week (as of 2025-01-28)
  • Number sites created by users in that time: 65
  • Number of sites actually intended to be created by those users: 0
  • Longest number of days where new site was not accidentally created: 36
  • Average number of days between new sites accidentally being created: 4.5
  • Number of sites where we never received notice of site creations: 5
  • Number of support tickets created to expedite deletion of sites: 27 (I used to consolidate requests, now every new site gets its very own ticket)
  • Average time from filing support ticket to deletion of sites: 17.6 days
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Darryl Lee
Darryl Lee
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
January 28, 2025

Thanks to the fine efforts of @Charles Blaxland we now have a ticket filed by @Derrick Nguyen to HOPEFULLY address these problems:

And for reference (helpfully compiled by @Stefaan Vandaele), lots of previous tickets and discussions on this topic:

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