User personal space not properly initialized

One of our users is having an issue where his drop-down user menu has a Personal Space selection tool, instead of actually being a personal space, it goes to his View Profile page. What I'd like is to have that instead actually go to a personal space from where he can set up his own blog like the rest of us.

This is likely inaccurate, but it seems as if for some reason his account has been flagged as already having a personal space, when in actuality he never set one up, so it just defaults to his view profile page.

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